Welligent Reviews in April 2025: User Ratings, Pros & Cons

"Top Ranked - Program, People, and Performance"

What do you like best about Welligent, Part of ContinuumCloud? We integrated with Welligent in 2017 and have been using the program throughout all of our platforms successfully. The support is top-notch, and Welligentis is a family that works with the client to solve and brainstorm problems and new ideas. We also love the Wish List ability at Welligent - it is good to be heard and recognized for our new ideas on how to make the system even better. What do you dislike about Welligent, Part ...

"It keeps everything organized and user friendly."

What do you like best about Welligent, Part of ContinuumCloud? It is easy to navigate. We have several English as a second language folks, and they have no trouble navigating the system. What do you dislike about Welligent, Part of ContinuumCloud? That when there is an update it sometimes renders the system unusable for that period of time. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Everything is in one place. From files we have downloaded ...

"Not recommended"

What do you like best about Welligent, Part of ContinuumCloud? There is not a feature I like more in Welligent than any other EHR. What do you dislike about Welligent, Part of ContinuumCloud? (Lack of) customer service/responsiveness, no accountability, antiquated system, a lot of bells and whistles but lack functionality that truly support business workflow. Not responsive to customers. An antiquated user interface, workflow.... What problems is Welligent, Part of ContinuumCloud solving ...

"The language is different than what I'm used to, but it is very user friendly."

What do you like best about Welligent, Part of ContinuumCloud? The reports that are offered. There are so many different ones that can be so useful. What do you dislike about Welligent, Part of ContinuumCloud? I am used to a different EHR (SanWits) so some things seem a little counterintuitive, but I am learning. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Welligent is still very new for our agency, so we are still working out the bugs, and ...

"Welligent Experience"

What do you like best about Welligent, Part of ContinuumCloud? We have all that is needed to process claims, manage client EHR, manage caseloads and run reports What do you dislike about Welligent, Part of ContinuumCloud? Uploading and downloading DMH files because they have to be done individually instead of in a group What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Welligent has been very useful in meeting DMH QA & billing guidelines

"Feature Rich - Not user friendly"

What do you like best about Welligent, Part of ContinuumCloud? Having access to a cloud based EHR platform that can help integrate almost all clinical and billing functions within a singular platform. What do you dislike about Welligent, Part of ContinuumCloud? The interface is exceptionally overwhelming compared to other comparable EHR platforms. Implementation from Welligent required a ton of manual conversion of our existing forms that were not importable into their platform. What ...

"An EHR that has good parts and some improvements that may be needed for navigation"

What do you like best about Welligent, Part of ContinuumCloud? I like the ability to see all departments' information in regards to client needs. It's easy to be able to provide coordinated care when the information is quick and easy to find. What do you dislike about Welligent, Part of ContinuumCloud? At times finding things or entering new clients can be difficult without a proper "road map". There are a lot of twists and turns that can take a while to find some aspects of what is needed. ...

"Easy to learn and use"

What do you like best about Welligent, Part of ContinuumCloud? I like the user-friendly quality of this program. After a brief orientation, I was able to navigate through on my own. What do you dislike about Welligent, Part of ContinuumCloud? Entering medications can be time consuming. I would like to see an autofill option. Recommendations to others considering Welligent, Part of ContinuumCloud: This program was a huge upgrade from our previous provider. Ease of use will help ensure ...

"Updates are in par with the county requirements."

What do you like best about Welligent, Part of ContinuumCloud? The functionalities and support. They are very knowledgeable about their product. What do you dislike about Welligent, Part of ContinuumCloud? At times there are short downtimes, but seems that issue is being addressed effectively. Recommendations to others considering Welligent, Part of ContinuumCloud: They offer demos and will cater to companies' needs. What problems is Welligent, Part of ContinuumCloud solving and how is that ...

"Intuitive and Easy for Staff to Utilize"

What do you like best about Welligent, Part of ContinuumCloud? The best part of Welligent is how intuitive it is and easy to follow. I also love the graphs that the system automatically creates for health information we track. What do you dislike about Welligent, Part of ContinuumCloud? When reviewing specific notes, It's not easy to search for specific note types written by specific staff. Recommendations to others considering Welligent, Part of ContinuumCloud: Welligent is a complete ...