WELL Reviews in April 2025: User Ratings, Pros & Cons

"Easy to use, Interface is very Smooth"

What do you like best about Artera? The interface is very easy to use. it's functionality is very reliable. I enjoy the smoothness of the app. This app allows you to do a lot of sending out different types of messages. It allows you modify and create your own personalized type of messages to your patients, members, clients and so on.

"I would recommend it to anyone and everyone!"

What do you like best about Artera? Well App is great! We are able to communicate efficiently with patients. It is awesome that we can send a text reminder to patients and they can just respond at their earliest convenience instead of playing phone tag. You can also offer appointments through a text and again not have to wait for patients to answer. If a patient is at work they can just respond to the text message when they can. Also the ability to set us different reminders and text for ...

"Easy, confidential communication for healthcare!"

What do you like best about Artera? This app is very simple to use, has a clean and pleasant interface that makes it nice to use. Notifications are always on and alert you as soon as a patient sends a message. This app also has the ease of having the option to pre-upload forms and shortcuts to make communication even easier for both the provider and the patient. This app is also easy for patients to use. They receive it as a text so there is no third party app that may confuse. Very ...

"ove it!"

What do you like best about Artera? Just love the convenience of sending a quick text to notify patients of certain information. When calling patients, there's so much back and forth. Using WELL allows you to send a message and patiients confirm that they've received it.

"Simple, yet Excellent"

What do you like best about Artera? I like that its a simple, easy way for patients to confirm or cancel their appointments. What do you dislike about Artera?

"Faster responses from patients."

What do you like best about Artera? I work in pre anesthesia for a surgery center. Some of the issues/questions that arise can create a lot of phone tag, but with WELL the patient can respond at their convenience and vice versa. WELL is such a time saver.

"Very helpful and effective"

What do you like best about Artera? That I am able to reach a patient and get a response with better efficiency than a phone call What do you dislike about Artera?

"Very user friendly"

What do you like best about Artera? It's very easy to communicate with our patients. They are able to send us pictures in case we need to see like their shoulder incision for example. I can reschedule patient's very easily with the broadcast system. I can sent them a mass text or phone call for those that don't use text messaging. I give them the number for them to call and reschedule their appointments. I can check my co-workers text messaging when they are out of the office therefore ...

"Well App is amazing!"

What do you like best about Artera? What i enjoy the best about Well App is that we are able to quickly and efficiently able to communicate to patients in order to schedule them and help them out in a professional manor. I have only been doing well app for maybe 6 months but I am able to help many people with many things as an employee. It is one of the better ways of communicating. I would recommend it to anyone and everyone! If you need a way to communicate but you are at work or ...

"Patients Love WELL"

What do you like best about Artera? It is so much easier to communicate with the younger generation of patients. The majority of our patients prefer text, rather than phone calls. Most say that they are unable to answer calls at work, but can frequently check their phones and see a text.