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9.2

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WebEngage - Marketing Automation Software

WebEngage Reviews in April 2025: User Ratings, Pros & Cons

Engage, convert, and personalize your web experience.

4.4

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WebEngage Reviews & Ratings

4.4

Very Good

Based on 306 ratings & 246 reviews

Rating Distribution

Excellent

(214)

Very Good

(31)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

WebEngage is a versatile and well-regarded customer engagement and marketing automation platform that excels in helping businesses connect with their audiences across multiple channels. Its standout feature is the seamless journey creation tool, which enables users to design personalized customer experiences with ease. The platform’s user-friendly interface and ...Read more

WebEngage pros and cons

  • Simplifies campaign creation and automates customer journeys, making engagement seamless and efficient.

  • Highly user-friendly interface, suitable for both beginners and experts, with easy integration and minimal technical challenges.

  • Advanced analytics and real-time tracking provide actionable insights to optimize strategies and improve conversions.

  • Offers robust multi-channel communication tools, including email, SMS, push notifications, and web messages, catering to diverse marketing needs.

  • Some users report occasional complexity in managing the feature-rich platform, especially without prior guidance.

  • Limited documentation can hinder optimal utilization of advanced functionalities for certain use cases.

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Showing 41-50 out of 246

CK

Charan K

08/04/23

5 out of 5

"Campaign automation"

What do you like best about WebEngage? Automating the campagin in the web engage platform is very easy and user friendly and it makes life easier and time taken for the process has been reduced and efficient in time management.

AU

Anonymous User

08/01/23

5 out of 5

"All analytics needs at one place"

What do you like best about WebEngage? Daily Funnel Analysis, Event Dashboard, User journeys, Communications etc all sections required for a PM are provided by webengage

DR

Debjeet R

07/30/23

5 out of 5

"Best CDP & marketing automation tool"

What do you like best about WebEngage? The best feature is the journey designer in webengage. It help to create a seemless customer journey. What do you dislike about WebEngage?

MH

Mohd Hidayat U

07/28/23

5 out of 5

"Level Up with WebEngage"

What do you like best about WebEngage? Best Tool for Retention marketing. I like everything about WebEngage What do you dislike about WebEngage?

RG

Radhika G

07/28/23

5 out of 5

"Great marketing automation platform focussed at providing learning and support to clients"

What do you like best about WebEngage? Ease of use of the platform is an upside, which gives you an option to create the best channel mix for your users all at one place

AU

Anonymous User

07/27/23

5 out of 5

"Promising Retention Marketing Tool"

What do you like best about WebEngage? Good retention marketing experience. Event-based journeys led to many conversions. What do you dislike about WebEngage?

LG

Lakhan G

07/25/23

5 out of 5

"Awesome product - Webengage"

What do you like best about WebEngage? Webengage is the best customer engagement tool and since we started our campaign can see a very good improvement in terms of conversion , customer satisfaction score. It also provide a good analytics.

MG

Mayank G

07/25/23

5 out of 5

"360 Degree Marketing automation Tool"

What do you like best about WebEngage? Ease of use & Interface Can be customized for complex integrations

NY

neda y

07/24/23

5 out of 5

""WebEngage: Empowering Marketing Automation for Targeted Campaigns and Enhanced Customer Engagement""

What do you like best about WebEngage? WebEngage has proven to be a valuable asset in our marketing automation efforts. It significantly enhances ease and accessibility throughout different phases of our campaign such as: 1.Target Engagement 2.Customer Profiling and more.

AS

Amit S

07/24/23

5 out of 5

"Easy to operate,it's help me a lot to re-target the customers on personalised level."

What do you like best about WebEngage? Personalised level user targeting is very easy via different journeys, PN's and other communications. you can create PN and WPN, SMS , Whatsapp in a single journey.