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9.2

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WebEngage - Marketing Automation Software

WebEngage Reviews in April 2025: User Ratings, Pros & Cons

Engage, convert, and personalize your web experience.

4.4

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WebEngage Reviews & Ratings

4.4

Very Good

Based on 306 ratings & 246 reviews

Rating Distribution

Excellent

(214)

Very Good

(31)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

WebEngage is a versatile and well-regarded customer engagement and marketing automation platform that excels in helping businesses connect with their audiences across multiple channels. Its standout feature is the seamless journey creation tool, which enables users to design personalized customer experiences with ease. The platform’s user-friendly interface and ...Read more

WebEngage pros and cons

  • Simplifies campaign creation and automates customer journeys, making engagement seamless and efficient.

  • Highly user-friendly interface, suitable for both beginners and experts, with easy integration and minimal technical challenges.

  • Advanced analytics and real-time tracking provide actionable insights to optimize strategies and improve conversions.

  • Offers robust multi-channel communication tools, including email, SMS, push notifications, and web messages, catering to diverse marketing needs.

  • Some users report occasional complexity in managing the feature-rich platform, especially without prior guidance.

  • Limited documentation can hinder optimal utilization of advanced functionalities for certain use cases.

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Showing 31-40 out of 246

AG

Anuj G

09/28/23

5 out of 5

"Best Automation tool ever uesd"

What do you like best about WebEngage? Easy setup with good suport team help with quick action What do you dislike about WebEngage?

PG

Priyanbada G

09/28/23

5 out of 5

"Very Efficient & User-Friendly Marketing Automation Platform"

What do you like best about WebEngage? WebEngage is very simple to use; even first-timers are very easily able to adopt, understand and use the tool as per the company's business needs. Customer support team is also very active. WebEngage constantly updates their features and holds regular community catch-ups to ensure users can perpetually enhance their functional activities.

DP

Deepanwita P

09/25/23

5 out of 5

"Easy to use dashboard providing a lot of scalable marketing features"

What do you like best about WebEngage? There are a no. of things I liked for WebEngage: 1) Account support: Pooja Jaiswal has always been available to solve my queries, ideate new campaigns and always helping to implement the industry best practices.

GB

Garima B

08/29/23

5 out of 5

"Great tool to engage with users for retaining and improving their experience"

What do you like best about WebEngage? 1. The platform is very simplified and easy to use. 2. Easy to set target audience using custom/live segments

GS

Gurudutt S

08/11/23

5 out of 5

"Simply Engage using WebEngage"

What do you like best about WebEngage? Simple and Easy Dashboard, Simplified channels and options

AU

Anonymous User

08/09/23

5 out of 5

"Webengage review"

What do you like best about WebEngage? Its a great platform of automation for engagement. What do you dislike about WebEngage?

AK

Akshay Kumar G

08/08/23

5 out of 5

"One Stop Marketing Solution"

What do you like best about WebEngage? The best thing about WebEnagage is the amount of options it provides its users regarding targeting the users. Be it the BPN or audience segments, it just sets things on Auto pilot.

KK

Kishore K

08/08/23

5 out of 5

"Review for Webengage"

What do you like best about WebEngage? Its great for the automation for engagement with customers. Helps in a better reach to the customer for business

SR

Sowmya R

08/05/23

5 out of 5

"Web engage campagin automation"

What do you like best about WebEngage? It is very helpfull in day to today operations for executing campaign which is easier through automation and setting up a work flow

CK

Charan K

08/04/23

5 out of 5

"Campaign automation"

What do you like best about WebEngage? Automating the campagin in the web engage platform is very easy and user friendly and it makes life easier and time taken for the process has been reduced and efficient in time management.