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WebEngage - Marketing Automation Software

WebEngage Reviews in April 2025: User Ratings, Pros & Cons

Engage, convert, and personalize your web experience.

4.4

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WebEngage Reviews & Ratings

4.4

Very Good

Based on 306 ratings & 246 reviews

Rating Distribution

Excellent

(214)

Very Good

(31)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

WebEngage is a versatile and well-regarded customer engagement and marketing automation platform that excels in helping businesses connect with their audiences across multiple channels. Its standout feature is the seamless journey creation tool, which enables users to design personalized customer experiences with ease. The platform’s user-friendly interface and ...Read more

WebEngage pros and cons

  • Simplifies campaign creation and automates customer journeys, making engagement seamless and efficient.

  • Highly user-friendly interface, suitable for both beginners and experts, with easy integration and minimal technical challenges.

  • Advanced analytics and real-time tracking provide actionable insights to optimize strategies and improve conversions.

  • Offers robust multi-channel communication tools, including email, SMS, push notifications, and web messages, catering to diverse marketing needs.

  • Some users report occasional complexity in managing the feature-rich platform, especially without prior guidance.

  • Limited documentation can hinder optimal utilization of advanced functionalities for certain use cases.

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Showing 11-20 out of 246

SM

sumit m

11/28/23

5 out of 5

"I had a great experience using WebEngage as of now"

What do you like best about WebEngage? The platform is very easy to handle, and it is helping us engage with our existing customers effectively. Specially the live segments. The support system is excellent too! Highly recommended for the growing organizations.

SM

sumit m

11/28/23

5 out of 5

"I had a great experience using WebEngage as of now"

What do you like best about WebEngage? The platform is very easy to handle, and it is helping us engage with our existing customers effectively. Specially the live segments. The support system is excellent too! Highly recommended for the growing organizations.

YD

Yash D

11/22/23

5 out of 5

"Webengage for checking user events"

What do you like best about WebEngage? Inbuilt dashboard, ease of integration and integrate Webengage API on website and it doesn't harm website performance or it doesn't increase page load time, I track the visitors and all the activities as a Ui ux Designer i track user journeys on changes made on website and webengage panel is easy to use

YD

Yash D

11/22/23

5 out of 5

"Webengage for checking user events"

What do you like best about WebEngage? Inbuilt dashboard, ease of integration and integrate Webengage API on website and it doesn't harm website performance or it doesn't increase page load time, I track the visitors and all the activities as a Ui ux Designer i track user journeys on changes made on website and webengage panel is easy to use

AU

Anonymous User

11/21/23

5 out of 5

"Best analytical tool"

What do you like best about WebEngage? - Real-time tracking of users, events and data. - Cost-effective.

AU

Anonymous User

11/21/23

5 out of 5

"Best analytical tool"

What do you like best about WebEngage? - Real-time tracking of users, events and data. - Cost-effective.

KM

Keval M

11/17/23

5 out of 5

"An extraordinary experience with WebEngage"

What do you like best about WebEngage? Its easy in use it provides to automate the customer journey. The Customer Support team also provides ease to work & solve all the queries promptly.

KM

Keval M

11/17/23

5 out of 5

"An extraordinary experience with WebEngage"

What do you like best about WebEngage? Its easy in use it provides to automate the customer journey. The Customer Support team also provides ease to work & solve all the queries promptly.

AU

Anonymous User

11/15/23

5 out of 5

"WebEngage : Fueling Marketing Success"

What do you like best about WebEngage? In our startup, we use WebEngage is widely used almost daily in a lot of ways. It is primarily used by the Marketing team and our Data team to make sure our product has the best customer engagement possible. One of the ways we use it is by doing email marketing and launching campaigns. With the help of WebEngage, we have also integrated our apps to track user behaviors by tracking necessary events. This has widely helped us to improve our product with ...

Read more

AU

Anonymous User

11/15/23

5 out of 5

"WebEngage : Fueling Marketing Success"

What do you like best about WebEngage? In our startup, we use WebEngage is widely used almost daily in a lot of ways. It is primarily used by the Marketing team and our Data team to make sure our product has the best customer engagement possible. One of the ways we use it is by doing email marketing and launching campaigns. With the help of WebEngage, we have also integrated our apps to track user behaviors by tracking necessary events. This has widely helped us to improve our product with ...

Read more