spotsaas-logo
Get Listed

9.2

Spot Score

WebEngage - Marketing Automation Software

WebEngage Reviews in April 2025: User Ratings, Pros & Cons

Engage, convert, and personalize your web experience.

4.4

Add to compare

WebEngage offers custom pricing plan

Request a Quote

WebEngage Reviews & Ratings

4.4

Very Good

Based on 306 ratings & 246 reviews

Rating Distribution

Excellent

(214)

Very Good

(31)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

WebEngage is a versatile and well-regarded customer engagement and marketing automation platform that excels in helping businesses connect with their audiences across multiple channels. Its standout feature is the seamless journey creation tool, which enables users to design personalized customer experiences with ease. The platform’s user-friendly interface and ...Read more

WebEngage pros and cons

  • Simplifies campaign creation and automates customer journeys, making engagement seamless and efficient.

  • Highly user-friendly interface, suitable for both beginners and experts, with easy integration and minimal technical challenges.

  • Advanced analytics and real-time tracking provide actionable insights to optimize strategies and improve conversions.

  • Offers robust multi-channel communication tools, including email, SMS, push notifications, and web messages, catering to diverse marketing needs.

  • Some users report occasional complexity in managing the feature-rich platform, especially without prior guidance.

  • Limited documentation can hinder optimal utilization of advanced functionalities for certain use cases.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 101-110 out of 246

AD

Ashish D

08/10/22

5 out of 5

"WebEngage is my everyday go to for every Product related requirement"

What do you like best about WebEngage? WebEngage is filled with so many amazing features. But, for me, the best one is the Journeys. I use it for inactive users' conversion, event-based interventions, and most importantly for creating automated campaigns.

JA

Jessie A

07/19/22

5 out of 5

"WebEngage is a very solid software to achieve marketing consulting"

What do you like best about WebEngage? I have been able to empower users to foster successful marketing outreach work. The interface is fluid and intelligent to achieve an interesting goal for my clients. The clients are happy with the results obtained. The support is impactful because they are very fast.

AU

Anonymous User

06/09/22

5 out of 5

"Great experience and journeys are a game changer!"

What do you like best about WebEngage? Love the automated touchpoints to the users across channels What do you dislike about WebEngage?

AH

Adithi H

06/09/22

5 out of 5

"I've improved retention at not one, but TWO brands with WebEngage!"

What do you like best about WebEngage? WebEngage is undoubtedly one of the most effective user engagement and retention platforms. Juicy Chemistry wanted to solve specific issues rapidly, and the team at WebEngage seemed ready and eager to help. WebEngage's analytics, segmentation, personalization, and engagement channels help businesses get a 360° view of their users, products, and campaigns. Their easy-to-use dashboard makes it simple to compare the impact of each channel of engagement. ...

Read more

YY

Yogesh Y

06/09/22

5 out of 5

"Amazing platform to create targeted automations and engagements."

What do you like best about WebEngage? Dynamic event-based segment and journey to creating automation. We are able to use a lot of different channels like WhatsApp SMS email ads to communicate to users. We can run ad-hoc campaigns to quickly test our hypothesis. A/B testing is also one of the great features where we test the better messaging and send that to users. We don't have to take these decisions on our own. Data takes care of it. Other channels like push notification and ...

Read more

SA

Saransh A

05/19/22

5 out of 5

"A great tool to power every business"

What do you like best about WebEngage? The journeys feature and it's ability to integrate with other no code tools to power experimentation as well as on-scale production. It has the right set of other features and is commercially viable as well.

JY

Jibran Yousuf K

04/19/22

5 out of 5

"One of the best CRMs I have ever used."

What do you like best about WebEngage? - Easy to use UI - Excellent Customer Support

AP

Anal P

03/25/22

5 out of 5

"Best in class full stack marketing tool"

What do you like best about WebEngage? I love the way i can use Webengage to target the prospect in a very holistical way. It has helped me in sending personalized SMS push,Email and Whatsapp push and target my customers.Helped me create personalized campaigns and journey.

DS

Darshan S

03/09/22

5 out of 5

"Best tool for marketing automation"

What do you like best about WebEngage? Its interface is very user friendly. Easy to use SaaS. Very smooth integration process. What do you dislike about WebEngage?

AS

Animesh S

12/08/21

5 out of 5

"Excellent tool for customer engagement automation"

What do you like best about WebEngage? Straight forward integration. Enhanced with years of experience. Prompt support. What do you dislike about WebEngage?