Web+Center Reviews in January 2025: User Ratings, Pros & Cons

"A great value, Help Desk, Asset Tracker, Property Management tool, and simple CRM"

What do you like best about Web+Center? Web+Center is a great product for us to use for several business functions. We are a small IT Shop for a mid-sized construction company. We use the Web+Center product as an IT Helpdesk, managing computer hardware and software issues, tracking of IT controlled assets, tracking of property management issues, users tracking as it relates to the assets and a knowledge base of solutions. 1. Flexibility: Is probably the key feature we had it up and running ...

"Review of Web+Center"

What do you like best about Web+Center? Ease of use, ease of installation, support is great. I have used Web+Center at a previous employment, and at my present job, for a total of about 10-12 years. The product is very good. The cost is great. Support is prompt and very good. The features are very good and very usable. Much more than you would expect for a program costing so little. What do you dislike about Web+Center? We are just starting to configure the Reservation Center, and I'd like ...

"It works well!"

What do you like best about Web+Center? Easy to quickly log and categorize calls. It can be daunting to log in calls after having a non-stop busy day, but even if one has several items to log it is extremely quick and easy. It's snappy, and never has issues. What do you dislike about Web+Center? The keyword search function could use a little work. I feel like the results are a little too broad when I am trying to search for something specific; I would prefer less results that are more ...

"Web+Center review from a non-sysadmin "users" perspective"

What do you like best about Web+Center? I have used the Web+ Center software for a few years now in a office support role, working for a small IT consulting company. The software is simple, reliable and always works. I never have problems with it where I need to bother anyone in the office to figure anything out. The tech guy in the office has been able to customize the software to give it a more personal feel for the company (our own logo, etc.). Unlike other pieces of software, I never ...

"Easy and fast to use"

What do you like best about Web+Center? Immediate of use both for Techs and Customers for which we provide support with Web Center What do you dislike about Web+Center? Graphic appeal should be enhanced and need to select fields to be mandatory What problems is Web+Center solving and how is that benefiting you? It's the ticketing system we use for over 200 customers with 6 Tech users since year 2004.

"I have had nothing but great experiences with ISS's helpdesk. "

What do you like best about Web+Center? Very simple to customize and great support from Scott and staff at ISS. What do you dislike about Web+Center? It's really not fancy looking but for the price who cares. Recommendations to others considering Web+Center: Great product with great support. If you like to fully customize your ticket system then this is the way to go. What problems is Web+Center solving and how is that benefiting you? We use 3 different installs of this ticketing system for ...

"Great growth tool"

What do you like best about Web+Center? I really like the simple layout, the load times for pages, and the flexibility of adding custom fields as needed. It tracks time spent on an individual task basis, wrapping up based on case. The database is open, which allows me to create custom invoicing and reporting tools using Access and Excel. We'll soon be using the customer facing site for direct customer input. What do you dislike about Web+Center? The only knock is that it's not the prettiest ...

"This has greatly helped with tracking customer issues for a one man business."

What do you like best about Web+Center? I am a single man shop. Tech center really helps with issue tracking. What do you dislike about Web+Center? At this time I am finding nothing that I dislike. I might have a few suggestions for additions. Recommendations to others considering Web+Center: All I can say is it works for me. Install was fairly simple as was configuration. To install on premise you will need someone who has some experience IIS, and maybe a little database experience but all ...

"New functions"

What do you like best about Web+Center? 1. Free Code 2. Run on GNU Linux and Windows 3. Customer support What do you dislike about Web+Center? 1. Very high license cost 2. Integrate new user system Recommendations to others considering Web+Center: Control options What problems is Web+Center solving and how is that benefiting you? Support from the Internet to other users, access control and stable system.

"Web support"

What do you like best about Web+Center? Open source, fit Firefox and Google Chrome, run files and script on the GNU Linux website and local server. What do you dislike about Web+Center? High cost for extra integration service, requires constant maintenance. Recommendations to others considering Web+Center: Open source for functions on different devices What problems is Web+Center solving and how is that benefiting you? Support for users with a device connected to the Internet, web browser.