Streamline customer support with open-source help desk.
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Starts from $400License Key
Web+Center is a robust and reliable web-based application praised by users for its flexibility and ease of use. Users appreciate its seamless customization options, allowing for tailored solutions without extensive coding knowledge. The software's compatibility with various platforms and LDAP integration streamline operations for IT departments. The standout ...Read more
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Showing 11-20 out of 30
RD
Rich D
12/03/16
"This has greatly helped with tracking customer issues for a one man business."
What do you like best about Web+Center? I am a single man shop. Tech center really helps with issue tracking. What do you dislike about Web+Center? At this time I am finding nothing that I dislike. I might have a few suggestions for additions. Recommendations to others considering Web+Center: All I can say is it works for me. Install was fairly simple as was configuration. To install on premise you will need someone who has some experience IIS, and maybe a little database experience but all ...
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MO
Michael O
08/25/16
"Easiest Tech Support/Asset Management Tool Ever!"
What do you like best about Web+Center? Been using ISS Web+Center for more than 10 years. It just gets better and better. Easy to use, great collaboration tool for techs to customers. Asset Management made very easy for Techs. ISS Web+Center support is AWESOME too! What do you dislike about Web+Center? The only thing I would say is a dislike, is well.... for the price and features, I'd say there isn't anything to dislike about Web+Center What problems is Web+Center solving and how is that ...
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MS
Monica S
02/18/16
"Web+Center review from a non-sysadmin "users" perspective"
What do you like best about Web+Center? I have used the Web+ Center software for a few years now in a office support role, working for a small IT consulting company. The software is simple, reliable and always works. I never have problems with it where I need to bother anyone in the office to figure anything out. The tech guy in the office has been able to customize the software to give it a more personal feel for the company (our own logo, etc.). Unlike other pieces of software, I never ...
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MS
Monica S
02/18/16
"Web+Center review from a non-sysadmin "users" perspective"
What do you like best about Web+Center? I have used the Web+ Center software for a few years now in a office support role, working for a small IT consulting company. The software is simple, reliable and always works. I never have problems with it where I need to bother anyone in the office to figure anything out. The tech guy in the office has been able to customize the software to give it a more personal feel for the company (our own logo, etc.). Unlike other pieces of software, I never ...
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AG
Alberto G
12/16/15
"Easy and fast to use"
What do you like best about Web+Center? Immediate of use both for Techs and Customers for which we provide support with Web Center What do you dislike about Web+Center? Graphic appeal should be enhanced and need to select fields to be mandatory What problems is Web+Center solving and how is that benefiting you? It's the ticketing system we use for over 200 customers with 6 Tech users since year 2004.
AG
Alberto G
12/16/15
"Easy and fast to use"
What do you like best about Web+Center? Immediate of use both for Techs and Customers for which we provide support with Web Center What do you dislike about Web+Center? Graphic appeal should be enhanced and need to select fields to be mandatory What problems is Web+Center solving and how is that benefiting you? It's the ticketing system we use for over 200 customers with 6 Tech users since year 2004.
JA
Jerry A
11/23/15
"A Great Helpdesk Application!"
What do you like best about Web+Center? It is compatible with desktop and mobile devices. What do you dislike about Web+Center? I can't think of anything that I dislike about this product. Recommendations to others considering Web+Center: Be sure to take advantage of the mobile capabilities including text alerts. What problems is Web+Center solving and how is that benefiting you? We are using the ISS Web+Center to track both IT and maintenance related issues and projects.
RC
Robert C
11/22/15
"Best of Class Help Desk and Asset Tracking System"
What do you like best about Web+Center? The ability to manage assets and a help desk in one centralized system What do you dislike about Web+Center? This system does everything we require and then some Recommendations to others considering Web+Center: Without hesitation, begin a trial period What problems is Web+Center solving and how is that benefiting you? A managed Help Desk and Asset Tracking System accessible to clients and staff via unique views
EC
Ernie C
11/19/15
"Awsome with great support"
What do you like best about Web+Center? I like that you can customize it and it is simple to use and setup What do you dislike about Web+Center? I found it to be fine for what we need so no dislikes Recommendations to others considering Web+Center: Try it , Simple to load and will even work on a desktop for testing What problems is Web+Center solving and how is that benefiting you? We where able to convert one install to a purchasing center
MF
Michael F
11/19/15
"I have had nothing but great experiences with ISS's helpdesk. "
What do you like best about Web+Center? Very simple to customize and great support from Scott and staff at ISS. What do you dislike about Web+Center? It's really not fancy looking but for the price who cares. Recommendations to others considering Web+Center: Great product with great support. If you like to fully customize your ticket system then this is the way to go. What problems is Web+Center solving and how is that benefiting you? We use 3 different installs of this ticketing system for ...
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