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9.6

Spot Score

Wave - Accounting Software

Wave Reviews in April 2025: User Ratings, Pros & Cons

Streamline your finances, save money with Wave.

3.6

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Wave Reviews & Ratings

3.6

Very Good

Based on 423 reviews

Rating Distribution

Excellent

(215)

Very Good

(62)

Good

(23)

Poor

(6)

Terible

(117)

Expert's Review

Wave Accounting presents itself as a convenient and accessible financial management tool, particularly for freelancers and small businesses. Its user-friendly interface and free basic accounting features appeal to those seeking a cost-effective solution. Many users applaud its straightforward invoicing capabilities, seamless bank transaction imports, and ...Read more

Wave pros and cons

  • Provides free accounting tools and features, making it an accessible option for small businesses and freelancers with tight budgets.

  • Easy to use, intuitive interface that simplifies invoicing, expense tracking, and recurring billing for users without an accounting background.

  • Automates key accounting tasks such as bank reconciliations, recurring invoices, and transaction categorization, saving time and effort.

  • Allows seamless integration with bank accounts and imports transactions efficiently, streamlining financial tracking.

  • Poor customer service with slow response times, limited availability, and insufficient support, especially for non-paying users.

  • Issues with payment processing, such as funds being withheld, accounts being frozen, or payouts being delayed without clear explanations.

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Showing 81-90 out of 423

BO

Brendan O'Brien

03/30/22

1 out of 5

Automatic payments / scam to holds money for 2+ months

Wave turns on "automatic payment" option as a scam to collect money and hold on to it for 2+ months. When a customer paid my invoice through Wave I did not receive the funds. They made no attempt to contact me. When I reached out to them via chat they sent me the following statement: "We're reaching out to let you know we have reviewed your account, and unfortunately are unable to continue providing payment processing services for your business." With no further explanation. I am a US ...

Read more

KK

K Kelly

03/25/22

1 out of 5

Serious security flaw with this app

Serious security flaw with this app: you sign up to connect your business bank account to the app, but it insists on connecting and "having access to" ALL other accounts you may have at that bank -- mortgage, car loan, unrelated business, etc. You would think a Canadian firm would be a little more attuned to privacy than that. Wave, it is a great app, but FIX THE SECURITY AND PRIVACY ISSUES. You have NO business accessing any account other than the one we authorize. Oh yes -- and there is ...

Read more

L

Lewis

03/24/22

1 out of 5

Not long had a Wave account and I…

Not long had a Wave account and I unfortunately had 3 fraudulent transactions appear which is being looked into. No updates from the company about this. A new card sent out which I can't activate due to technical issues. I've never had such issues or wasted so much time looking over my account with any other Credit Card company.

SG

Shawn G

03/14/22

5 out of 5

"Wave Accounting Review"

What do you like best about Wave? That it's free! And honestly, it has been absolutely perfect for my small business. I've been using it for about 10 years now and the software continues to improve all the time.

DN

Dave Newton

03/14/22

1 out of 5

THEY WANT YOUR BANKING PASSWORD

I've only used them once, to send an invoice to a client. They want ALL of my banking info, including my online banking name and PASSWORD!!! Not going to happen. Their website gave the impression I could simply get a Paypal payment through them, but this was not the case.

M

mflynnster

03/06/22

1 out of 5

Wave support is worse than terrible

Wave support is worse than terrible. We are a paid payroll customer and speaking to a human being is not an option. Their primary support is a crappy chatbot that if you're lucky will sometimes get you to a less than helpful human chat. I have tried multiple times to get help with a payroll issue only to have the chat suddenly disconnect with a bogus message "looks like you have left the chat". So frustrating. There is zero phone support and no possibility to speak to a real human being. ...

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J

Jeff

03/01/22

1 out of 5

We ran our first invoice payment thru…

We ran our first invoice payment thru Wave which was blocked by their Risk & Compliance team for over 65 days; the funds still have not been returned to the sender. As a start up company, this has really hurt our business. I recommend you do not use the payment service; terrible experience for us

AA

Andre A

02/08/22

4 out of 5

"Very easy to use and straigh forward Accounting software"

What do you like best about Wave? Straightforward and clear accounting software has many valuable features continuously updated with new options. excellent free options that can cover the needs of most people

CM

Crypto Mama

01/30/22

5 out of 5

Excellent website

Excellent website, easy to use , friendly customer support, just received my first payment of 17000$ very efficient

JY

Joseph Yasela

01/30/22

5 out of 5

Very good firm

Very good firm, got my payments on time , no limits. Thanks