Wave Reviews in April 2025: User Ratings, Pros & Cons

RUNNNNN THEY ARE SCAMMING PEOPLE 0 STARS

0 STARS! RUNNNNNNNNNNNN! DO NOT PAY for any service that they offer. They are the worse. Setup payroll for a client and they took the money after the trial period end of testing. They send an email saying that they can't process the payroll unless we provide them details bank documents. We declined and the payroll money is still not returned! This is NOT the company you want to do business with! My client was upset and I was able to get the staff paid but now the wait for the return of the ...

"Worst Customer Service of any financial app"

What do you like best about Wave? Easiest app to duplicate an invoice and charge the customer's card I've used What do you dislike about Wave?

I'm giving one star because ZERO stars…

I'm giving one star because ZERO stars is not an option. Forget about customer service - and I'm a paying customer! DO NOT consider switching to Wave if you have any credit cards from American Express. For the last year, Wave has failed to maintain a connection with AMEX, which means that I have to download statements from AMEX to upload to Wave and then spend hours classifying every single transaction. And here's the best part - I pay Wave to do their job! I'm thinking class-action ...

Worst customer service out of any money org...

I came here to leave a review to hope dissuade people from signing up for Wave, but you all have done it pretty well as is! LOL. Worst customer service on the planet. And when you're trying to make payroll, and you can't get your money, that's a BIG problem!

"wave is the easiest and best accounting software"

What do you like best about Wave? Wave is super easy to use, quite intuitive and does everything I need for my small business. On top of that, the free accounting feature is THE reason I picked it and is just superb. Creating invoices is easy/great and the transaction updating is great.

"Top bookeeping and tracking for small businesses"

What do you like best about Wave? Very user-friendly, has great help guides, and a vibrant community that collaborates and helps others. What do you dislike about Wave?

This Wave App is Really Bad - Stay Away

this app is the worse, I set up my account, prepare and send an invoice expecting an AH payment that I configured on the Wave App. 6 days after my account has been canceled for receiving AH payments and the payment made by my client of $3,000 nobody knows where it is. This might be scam, one week and my money does not show up on my bank account.

I think this is a scam

I think this is a scam. I set up an account, had about 2 hours of data entry and it locked me out of my account. Cant login, no help from a simple email, no phone number. Now they have my bank account information and I cant login to cancel the account. I have a really bad feeling about this "company".

"Simple accounting software!"

What do you like best about Wave? Bank integration works seamlessly. Super easy to tag transactions and close accounting and conciliation of accounts.

I've used Wave for over 6-years now…

I've used Wave for over 6-years now with 2 separate businesses. There's no doubt that Wave's basic bookkeeping software can benefit small businesses, especially compared to the costly other solutions in the market. The reason Wave is only getting 1-star though is purely because of how terrible its customer service is. 1.) If you do not enroll in any of their paid services, it will be impossible for you to contact customer service - even if it's for t the purpose of enrolling in their paid ...