Wave Reviews in January 2025: User Ratings, Pros & Cons

worst payment service provider and accounting software

been waveapp accounting software client for 10 + years, recently on april 19 i logged in and saw message to test payments service provided by them and clicked on payments tab to test it out and filled application form and was approved for payment serviceson april 21st i tested using their services and got 3 payments one was ACH/called EFT in canada for 3110.89 payment was supposed to be deposited in 1-3 business days but on april 30 they sent email to provide contract with customer and ...

SCAM ARISTS-STAY AWAY

I entered my private information on their site including social security number to generate pay stub. I cannot access my account now. This is a SCAM . Do not do business with this company.

It's free so it gets one stars

It's free so it gets one stars, but it lacks in even the most basic accounting functions. Reconciling accounts doesn't work correctly, matching/merging downloaded transactions won't work correctly. And there is no customer support unless you pay for it. Tried a trial of payroll, but I can't get support on setting it up because it's not paid yet. Chat bot is useless (as most are). If you need the most basic of basic accounting, then maybe it will work for you, but if you actually follow ...

"Easy to use and automates most processes"

What do you like best about Wave? I love the way that Wave imports transactions from my business bank accounts and remembers what I categorize them as, so as time goes by, I am working smarter, not harder.

Wave is a Canadian company. Bad Business pratices

Wave is a Canadian company with no real legal recourse within the United States, Please do not do business with this company if you are a small or medium size business. We offer to do business with them and they process our customers money and then decide to reverse the transactions, telling us they could not find our company. We are in business since 1999 This company is a get rich quick scheme. These small company has great ideas but horrible leadership. Most of the people who run these ...

You think you are going to do…

You think you are going to do accounting with waveapps? Think again. It doesn't work properly, and then there is no recourse when you need help because customer service is an AI bot. Just get a notebook and use your bank account statement, save your reciepts, and do the best you can.

Created Issues with the IRS

Zero stars. Due to Wave's failure to follow instructions in written communication and pay taxes as requested, my business has now been in a 5 year battle with the IRS. The IRS incompetence is one thing, but NONE of this would have been an issue had it not been for the incompetence at Wave. Had they done their job and paid the taxes as instructed at the time it had been requested, this problem would not have occurred. This situation has caused me literally years of anxiety and grief and in ...

"Needed a Bookeeper to set it up and show me the ropes"

What do you like best about Wave? My bookkeeper uses it mostly, but I love the reports it can generate. At a glance I can view the cash in my accounts and cashflow, P&L, Net Income, expense breakdown,payable and owing. I can generate a P&L, Cashflow,and balance sheet report.

"Easy as pie to use"

What do you like best about Wave? The ease of sending customers a invoice is awesome. Along with sending recurring payments is awesome! What do you dislike about Wave?

"A must have business Accounting service especially for Canada"

What do you like best about Wave? My income taxes are basically done as we go on any taken day. If you got everything categorized your taxes are always done.