WalkMe Reviews in April 2025: User Ratings, Pros & Cons

"How much we LOVE WalkMe"

What do you like best about WalkMe? Our primary user and audiance are front lines associates and they use it everyday for difficut process and procedures that happen each day. What do you dislike about WalkMe? At this time, nothing comes to mind. We love it What problems is WalkMe solving and how is that benefiting you? Decrase seat time for new hires so we ddont have to teach them to remember everything. Also, speed to profiencecy

"This is how much we love Walkme."

What do you like best about WalkMe? I love the ability to offer users just-in-time support as well as automation. I like the support and the community, very committed to ensure that users get the best out of it. They also may show some alternative solutions that i have never thought of to convey my messaging. It has been a great and amazing tool that does not demand any training to use. What do you dislike about WalkMe? Sometimes their customer support team may take longer than expected to ...

"Revenue Operations finding a lot of ways to use Walkme's DAP to drive value!"

What do you like best about WalkMe? Walkme can help drive efficiency and effectiveness for employees and customers using business systems and applications through tips, guidance and automation. Walkme content and workstation helps with change management, improved ramp time and tech adoption. Walkme is easy to deploy and build meaningful content. It will help reduce IT development costs allowing for IT to refocus resources on high priority items versus system enhancements. Walkme has a broad ...

"""""" THIS IS HOW WALKME INCREASED OUR PRODUCTIVITY""""."

What do you like best about WalkMe? First, i must disclose the fact that i have been using Walkme for the past 3 years and it helped me go through software applications seamlessly. It provides personalized user experience which makes it user friendly. In fact, Walkme is a GAME-CHANGER and it's been a great way to provide user guidance. Customer support is also good, excellent and exceptional. What do you dislike about WalkMe? Walkme can be a little bit challenging especially if you have ...

"WALKME..... An incredible and outstanding tool i must recommend."

What do you like best about WalkMe? Walkme is an incredible and powerful tool i must recommend. It has been of great help to us since it helps us to find solutions to our problems. It provides fantastic options to create tutorials and guidelines. I love how simple and easy it is to implement and get started. At the moment of need, Walkme provides a very clear and comprehensive guidance. What do you dislike about WalkMe? I'm glad that all our issues were solved by Walkme technical support ...

"Integrated Learning Systems Specialist"

What do you like best about WalkMe? I love the ability to offer users just-in-time support as well as automation. The WalkMe Editor is easy to use and offers a considerable amount of freedom/creativity if you want to leverage CSS. Our CSM Ty, is responsive and assists with escalated support when needed. What do you dislike about WalkMe? Tracking users across systems is difficult if you don't use IDP. Our company leverages multiple methods which prevents IDP. What problems is WalkMe solving ...

"Great DAP support"

What do you like best about WalkMe? Thea community and solutions support. People sharing their own solutions and walkme's various promotion of intresting ways of configuring their own solutions. What do you dislike about WalkMe? It has a steep learning curve. You do need to know CSS & JQuery for special configurations. What problems is WalkMe solving and how is that benefiting you? User enablement and product adoption.

"Great application to escape long releases"

What do you like best about WalkMe? How easy it is to use and how fast you can release new flows What do you dislike about WalkMe? Some functions are somewhat hidden, like automation for returning to previous step What problems is WalkMe solving and how is that benefiting you? Customer satisfaction

"Building is a breeze"

What do you like best about WalkMe? There have been many improvements to WalkMe over the past year, but I would have to say the ease of build is best! Documenting takes longer than the actual build itself. You can learn the basics very quickly and start building right away. If you get stuck, there are tips on most items to help you out, giving you the information you need to get unstuck quickly. What do you dislike about WalkMe? Even with improvements, I find WalkMe Insights to be tricky. ...

"Excellent tool"

What do you like best about WalkMe? Able to make material savings in engineering effort + massively accelerate the process of getting relevant, properly targeted content in front of our customers The team at WalkMe too is extraordinary to work with. What do you dislike about WalkMe? Only gripe would be the documentation could be better-- there's a lot of features & to get up & runnin What problems is WalkMe solving and how is that benefiting you? Engineering backlog is a big problem & ...