WalkMe Reviews in January 2025: User Ratings, Pros & Cons

"Very useful and easy to configure tool. Helps a lot to onboard the users"

What do you like best about WalkMe? The best part for me is the flexibility. You can copy previous guides, you ca apply it on many platforms and applications. Its easy to use and easy to integrate. Option to create tutorials and guidelines are great, you can combine them to get an infinitive number of options for yourself. What do you dislike about WalkMe? I don't have anything to add as a dislike. What problems is WalkMe solving and how is that benefiting you? WalkMe helps me to onboard ...

"Data Driven Solutions for your Digital Adoption Program"

What do you like best about WalkMe? That you can put various applications together to create just about any solution you want. Then.... you get the analytics to know if your solution is working. What do you dislike about WalkMe? There are some limitations, and they are slow to bring some features to production. In addition they are expensive so you need to have lots of content created to get your value. What problems is WalkMe solving and how is that benefiting you? Helping to get existing ...

"WalkMe is an amazing tool, very easy to use but very powerful too"

What do you like best about WalkMe? Easy to use and easy to create fantastic step-by-step guides for users, be it to help them set up their account or if they need a refresher on how to do something. Creating content in WalkMe is a straightforward process; it's even possible to automate steps to help users achieve what they need to quickly. It's all about simplifying and making the end-users day that little bit easier, and with WalkMe, this is possible. What do you dislike about ...

"Sometimes you're the windshield; sometimes you're the #winner!"

What do you like best about WalkMe? You know that feeling you get in the pit of your stomach, when a simple task turns into a *situation with great potential for disaster... Every now and then someone surprises me, seizes the problem as an opportunity, and turns disaster into daisies 🌷 and once in a GREEEEAAAAT WHILE, it's an entire team! Here's an excerpt from my latest feedback submission to WalkMe™ support "This ticket was a little on the chaotic side and it required attention from ...

"Efficient tool easy to use"

What do you like best about WalkMe? Walkme is quite easy to use, even for beginners, and as a user it is possible to start creating content very fast. The support is also great and responsive. Despite the simplicity of use, it is a great tool, very complete, that allows to create complex content that fits all needs. I would highlight: - quick start, - good support, - very complete analytics tools that help understanding users behaviours, creating new content or correcting mistakes, - wide ...

"Lead Director"

What do you like best about WalkMe? Flexibility, I see WalkMe as a Swiss-Army knife of solution delivery options. What do you dislike about WalkMe? There is no way to integrate the Editor with a code asset management tool. What problems is WalkMe solving and how is that benefiting you? Efficiency creation across multiple systems used for process workflows. Compliance. Streamlined communications.

"Walkme Adoption"

What do you like best about WalkMe? Creating solutions to guide clients and employees through complex and simple processes What do you dislike about WalkMe? Cloud hosting needs to be expanded to support as many sources as possible and allow for some Smart Walkthrough to pop up on the same tab. What problems is WalkMe solving and how is that benefiting you? Walkme makes onbaording clients into our SaaS applications more interactive and unifies solutions across our organization. Process ...

"I am using WalkMe since 3 years now and it's an amazing tool"

What do you like best about WalkMe? Following an internal study over a period of 4 months, we have observed an increase in employees' skills in the use of a business application. We have also observed an increase in employee satisfaction. Based on these results, we are currently in the process of deploying the DAP on new business applications. What do you dislike about WalkMe? There are not really any negative points about WalkMe that come to my mind. I would recommend to create a good ...

"Easy and highly responsive customer service"

What do you like best about WalkMe? WalkMe is an easy to use tool, with high value and ROI for our business and it's users. Customer support is prompt and multiple avenues are available for help. What do you dislike about WalkMe? Sometimes due to technical bugs, capturing display conditions cause issues but not a great deal What problems is WalkMe solving and how is that benefiting you? User adoption of new features and improved issues across our systems

"WalkMe, Great user enabler in the transformation wave"

What do you like best about WalkMe? The ability of this platform to apply to any SaaS tool is amazing. This is low code, zero downtime tool which can build content solving use cases from change management, adoption, onboarding, self-service, communication and all. What do you dislike about WalkMe? Not many, I would like to see if they could expand their use cases on learning certification and enterprise search. Recommendations to others considering WalkMe: Think of this platform as a tool ...