Wagepoint Reviews in March 2025: User Ratings, Pros & Cons

RUN RUN RUN AWAY. Please pick just about any other payroll service and save yourself some time and $

PROS & CONS What are the best aspects of this product? Price. That is literally the only good thing. But if you need any customer support you can kiss that goodbye. What aspects are problematic or could work better? The customer service is Terrible. I would never recommend this to anyone. Run away. What features/services would you like to see in future versions of this product? Customer service that was actually helpful and would give you a phone call back instead of only ...

Simple to navigate as compared to other payroll systems

PROS & CONS What are the best aspects of this product? The tool gives a good user experience. Entering data into software is very easy and less tiring. Anyone can do this. The platform is simple which adds to how effective the tool can be. It is easy to get around the product and thus there is no learning curve. The customer service beats all as it is highly responsive and helpful when you face problems using the product. You get all the help you need and more to help you make the best ...

Seamless management of payroll for our clients

PROS & CONS What are the best aspects of this product? It has allowed me to process and manage payroll for multiple companies with many employees. I can do this within a short time which makes work easier. For example, I manage payroll for about 7 clients with more than 30 employees which takes me lesser time as compared to other payroll systems. With such speed, I can find value in this product. Also, it enhances payment of the relevant tax to the CRA remittances for our clients. ...

Saves time in compliance and filing state taxes

PROS & CONS What are the best aspects of this product? For most systems, you will not get the kind of customer service Wagepoint has. The responsive is amazing with a 5 minutes maximum wait before you get a representative to help you out. They do not just look to solve your issue and move on, they help you succeed in using the tool for your payroll needs. In the process, you get to learn more about the product and save time due to the fast response you get for the issues you have. ...

Tech startup perfect payroll service

What do you like best? Their software is easy to use. The onboarding was simple and well designed. Our company staff can have user accounts. They do Québec deductions. Their support team is the best. Fair pricing. What do you dislike? Not the most beautiful UI within the App but UX is great no matter what. They do not have a mobile app for payroll but they do for other product (Track time. Recommendations to others considering the product You should go ahead with ...

Better customer experience from the service provider

PROS & CONS What are the best aspects of this product? Initially, we used ADP to manage our payroll services. However, we did not get value for money and the customer support was not that reliable. A switch to Wagepoint made all the difference. We were able to experience the best customer support and manage our payroll with the utmost professionalism. When it came to filing tax returns, the tool offers the best of those services. We can pay our employees and produce reports on the same ...

Utmost flexibility in payroll management

PROS & CONS What are the best aspects of this product? The tool is simple to set up, run payroll and manage your employees in general. If you are looking for tool that has your payroll need in mind, then Wagepoint is the best that there is. Small businesses can find this product reliable as they will feel appreciated. The kind of customer service they offer is real and helpful. You get your issues dealt with and get to continue with the smooth operations of the tool. What aspects are ...

SCAM: Minimum Viable Product!

What do you like best? It had an friendly interface that employees liked - but that's where the positives end! this is a classic minimum viable product. The developers don't know the first thing about actual payroll laws or requirements. What do you dislike? We have had endless issues with Wagepoint from miss filed tax documents to a systemic lack of awareness or best practice for payroll tax handling. They are a preditory company that sells to small businesses because they know small ...

Easy to set up the payroll

PROS & CONS What are the best aspects of this product? From payroll management to ensuring that you are compliant with the relevant government bodies, Wagepoint is at your service. The set up process is easy which lets you manage your employees with ease. Apart from that, you generate reports in the form you like and bill employees for the hours worked. Such functionalities help you to manage payroll in the best way possible without much hassle. What aspects are problematic or could ...

Good Value

What do you like best? They process payroll at an affordable price What do you dislike? The server is sometimes slow - more phone support in addition to just email support would help Recommendations to others considering the product Get commitment for support by phone, make sure email does not block the domain What business problems are you solving with the product? What benefits have you realized? Needed support but wagepoint emails not getting through even in junk and spam. ...