VWO Insights Reviews in April 2025: User Ratings, Pros & Cons

"Amazing customer support"

What do you like best about VWO Insights - Web? We appreciate the best support we have seen in the market. We registered for a free trial at first and got a call almost instantly, also they were nice to schedule for a video call in which vwo helped us to understand their application better. What do you dislike about VWO Insights - Web? We were testing heat maps report for our responsive design by using only the traffic from mobile devices, but some of the reports was lacking. The tests are ...

"VWO is a simple to use solution for optimizing any web page"

What do you like best about VWO Insights - Web? The initial setup of VWO is super easy. We did not need any help from our developers to get it going, and I can easily make changes to our key landing pages using VWO without any coding experience. What do you dislike about VWO Insights - Web? I do with VWO had a scroll map in addition to heat maps. What problems is VWO Insights - Web solving and how is that benefiting you? We have been able to make changes to our landing pages more quickly ...

"Amazing customer support"

What do you like best about VWO Insights - Web? We appreciate the best support we have seen in the market. We registered for a free trial at first and got a call almost instantly, also they were nice to schedule for a video call in which vwo helped us to understand their application better. What do you dislike about VWO Insights - Web? We were testing heat maps report for our responsive design by using only the traffic from mobile devices, but some of the reports was lacking. The tests are ...

"VWO is the only A/B testing tool i've been using for the last 2-3 years!"

What do you like best about VWO Insights - Web? Creating A/B testing is easier compare to Optimizely (well, my optimizely experience is 1-2 years old now, not sure if they improved their interface). And also it has its own integrated heatmap! What do you dislike about VWO Insights - Web? Modifications usually look weird on mobile version which frustrates us. For that reasons, most of the time we end up excluding mobile visitors or use URL splitting instead of A/B. I would also appreciate if ...

"Great features, always improving, good price"

What do you like best about VWO Insights - Web? The interface is very straightforward, and new features are always being added on. Over the year we've used it there have been plenty of additional enhancements, but price has staid the same. For the price point it's hard to find a better collection of features. What do you dislike about VWO Insights - Web? Sometimes some of the more advanced features seem a little buggy (heat maps sometimes don't overlay properly), but it's been very reliable ...

"Helpful Website Optimizer that allows for comparable results"

What do you like best about VWO Insights - Web? The ability to run multiple A/B tests at the same time; ability to run multiple tests -- testing different options. Since our company is based solely online, we are able to quickly test what is working for our website and what isn't. It gives us a great tool to begin an indepth comparison What do you dislike about VWO Insights - Web? The interface is a little counterintuative. For example, finding where to change the test can be difficult. It ...

"Easy to use, good customer service"

What do you like best about VWO Insights - Web? VWO is easy to use, also if you don't have any coding knowledge. Campaigns are easy to set up and reports are very visual and easy to share with colleagues. What do you dislike about VWO Insights - Web? The preview function has issues. It never loads in my current session, I have to open a new session in incognito mode. When it does work, it takes forever to load previews for the pages i'm testing. What problems is VWO Insights - Web solving ...

"Great product, easy to use and feature rich. "

What do you like best about VWO Insights - Web? The ease of implementation and simplicity of setting up tests are a killer feature. Non technical users are able to create in depth tests. What do you dislike about VWO Insights - Web? The web app can be a bit heavy and slow. Recommendations to others considering VWO Insights - Web: Do a trial implementation to ensure it meets your needs. What problems is VWO Insights - Web solving and how is that benefiting you? A/B testing conversion rates ...

"Powerful software we can't live without"

What do you like best about VWO Insights - Web? Heatmaps and customer surveys. But my favorite is the user recordings. What do you dislike about VWO Insights - Web? none so far. But still a new customer. Clients like it so far. What problems is VWO Insights - Web solving and how is that benefiting you? The customer surveys were helpful in identifying new content to add to our client's website

"Insightful but improvements are needed"

What do you like best about VWO Insights - Web? I like the arsenal of the features and fast response from support team. What do you dislike about VWO Insights - Web? I dislike several minor usability issues like if I am logged in into VWO account and I am surfing on our website heatmaps automatically turns on even if I did not wanted to. In goals tracking summary we always have G1 to Gx as goal names and we can not quickly compare goals between, we need to remember what Gx represent or go ...