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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in April 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 61-70 out of 399

UI

User in Education Management

03/02/20

4 out of 5

Bang for the buck

What do you like best? vTiger is highly configurable and is a great value for the money. What do you dislike? There are integrations which are lacking for things such as LinkedIn, Zoominfo, Zoom meetings. It would be nice to be able to import lists for prospecting and create a flow from marketing through sales to account management without things being as carefully siloed. Recommendations to others considering the product: Think of the number of tools that are included in ...

Read more

AI

Administrator in Information Technology and Services

03/02/20

4 out of 5

Friendly Experience

What do you like best? Easy to use ,Friendly,everything at one place and in one click and search. What do you dislike? auto logout on daily basis is one thing i dont like. What problems are you solving with the product? What benefits have you realized? all the sales data and invoice at one place to look into and work.

UI

User in Computer Software

03/02/20

3.5 out of 5

VTiger CRM Marco

What do you like best? Easy o use; simple to export; clear representation; output easy to obtain What do you dislike? Not working properly when you are inserting comments, it's mixing fields. Not comparable to other more expenses CRM in term of graphics What problems are you solving with the product? What benefits have you realized? Report always available; track my activities; manage contacts in accounts; manage first part of marketing aactivities

UI

User in Computer & Network Security

03/02/20

3 out of 5

GoldSky Security review

What do you like best? dashboard is customizable and comprehensive What do you dislike? Will not integrate with some APIs, such as PandaDoc, which costs us for Zapier integration Recommendations to others considering the product: excellent product. needs more hands on training What problems are you solving with the product? What benefits have you realized? basic client contact and funnel management

RR

Riley R

02/04/20

4 out of 5

CRM to the max

What do you like best? vTiger offers such an ease of use and scaleability for managing leads and customers. It is definitely ore than we expected when we took a leap of faith as to become a user. The builder's customization ability is truly impressive and we can get very detailed in module creations. The unity that vTiger provides makes managing projects so much easier - marketing, sales and tech support all together. What do you dislike? Definitely the price. Starting out ...

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UI

User in Computer Software

01/17/20

4.5 out of 5

V-Tiger CRM for all your sales needs at one place

What do you like best? In V-Tiger I liked the best part is the user-friendly platform which is very easy to understand and their customer support is very good. What do you dislike? Almost everything was good at V-tiger they should want to work more on UI/UX part and search module more accuracy needed to be improved. Recommendations to others considering the product: Vtiger is a tool which easy to use at very minimal cost which can be used by small organizations. What ...

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PM

Pratheek M

11/01/19

4 out of 5

Compact CRM Management Platform

What do you like best? I like how they let us customize the dashboard that is presented upon login. I've introduced a tailored approach to the sales funnel that I handle and it's always updated. So when my managers ask me for a report, all I have to do is download this custom funnel and present it to them. This makes me save a lot of time! What do you dislike? I don't like the user interface much - even on mobile. Recommendations to others considering the product: Compact, ...

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UI

User in Telecommunications

10/03/19

5 out of 5

vTiger is Amazing and Flexible

What do you like best? The ability to modify and create custom modules> Easy configuration to fit any business. What do you dislike? Great for CRM but the quoting module is cumbersome and not as detailed as higher level orgs would need to operate Recommendations to others considering the product: Improve quoting What problems are you solving with the product? What benefits have you realized? Improved Quality of Service for our customers

B

Bessie

10/02/19

5 out of 5

One of the top open source options available.

PROS & CONS What are the best aspects of this product? I like how flexible it can be. Customization options are available. We spotted numerous network add-ons that enabled us to customize the system itself. We didn't do much customized programming. What aspects are problematic or could work better? There's really not much to hate with the product. It's the best out there. But I'd like to have their enhanced reporting functionality included on their free version. I perfectly ...

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AI

Administrator in Environmental Services

09/20/19

2 out of 5

Middle class CRM for SMB

What do you like best? Vtiger is quite cheap when you compare with other 360 CRM. A lot of features are very easy to handle. What do you dislike? No real automation marketing features. Quite impossible to do lead nurturing. Not interoperable with other marketing solutions. What problems are you solving with the product? What benefits have you realized? Vtiger allowed us to manage our business contacts (business funnel, emailing campaigns, appointments ...)