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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in April 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 51-60 out of 399

HM

Hesam M

03/02/20

5 out of 5

Best CRM I have ever used.

What do you like best? The platform is so versatile and smart, you can do anything you want. You can create workflows that will do the job of two employees and keep everything on track. They thought of everything. Everything is in one place. Support, Sales Advertisement Emails What do you dislike? Support could be a little more better. Having said that, I would give your support staff 9/10 Recommendations to others considering the product: Set it up ...

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LP

Luiggi Piero F

03/02/20

5 out of 5

Vtiger organize our company

What do you like best? I use it for all the organization of the company, since a client need a quote, then we use the next part to crete a sales order, register the equipments, instruments that our storage has, it is incredible, its very funcional, We can organize all wit Vtiger. Vtiger is very helpful for us because ir organize all the differents areas of the compane, for example, sales, support after sales, logistics. We have documents ordered in the cloud for example. If a seller ...

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AI

Administrator in Sports

03/02/20

4.5 out of 5

Amazingly versatile, flexible CRM that does everything you could possibly want.

What do you like best? Ability to completely customise all modules and fields is incredibly helpful and refreshing What do you dislike? The customer portal lacks modern aesthetics and there is little to no ability to properly manage finances through it Recommendations to others considering the product: Give it a proper go, and try customising it to meet your company workflows. For SMEs in particular, there are tonnes of useful features hidden just below the surface. You'll ...

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UI

User in Computer Software

03/02/20

4.5 out of 5

Excellent Product

What do you like best? The versatility/customizability of Vtiger as a CRM solution. What do you dislike? It could be more user friendly. I recognize this is challenging given the depth, versatility and complexity of the product. However, as a Marketing Manager, sometimes I want to perform simple marketing tasks (such as reviewing email campaign performance) and I feel the task flows are more complex than they have to be. Recommendations to others considering the product: ...

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RD

Rylee D

03/02/20

4.5 out of 5

Ease of Customization and Integration

What do you like best? Vtiger is truly an all-in-one system that gives us a platform to create a space for the many different back end sectors of our company and seamlessly connect them for optimal efficiency. We like that Vtiger is highly customizable, allowing us to tailor its functions to match our unique business functions. What do you dislike? I seldom find an issue with Vtiger that the great customer service team cannot fix in a timely manner, but I have come across certain ...

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MB

Madhuri B

03/02/20

4.5 out of 5

One stop solution to manage your data

What do you like best? The CRM helps you to customize the date that you would like to see on your dashboards and curates according to your choice. What do you dislike? Sometimes I feel the process is a bit lengthy to follow while updating the date related information Recommendations to others considering the product: It helps the sales and finance to know what and how many deals are closing and what is the pipeline. What problems are you solving with the product? What ...

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MM

Mduduzi M

03/02/20

4.5 out of 5

Using the 360 mobile app has helped me connect with my clients anytime of the day.

What do you like best? 360 intereaction app that makes experince more friendly What do you dislike? Not being able to activate the voice script. What problems are you solving with the product? What benefits have you realized? More sales and money

EM

Eduardo M

03/02/20

4 out of 5

Vtiger Review

What do you like best? The good organization and capabilities, basiccally I can make a good organization on everything related to my customers, and have a good tracking on them. You can customize the fields that you need, adding new fields, and configuring them to be able to be shown in the report that you can make later in the reporting section. The reporting section althoug is a bit confusing at first, once you get the handle of it, is a great tool to manage your departments and plenty ...

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UI

User in Computer Software

03/02/20

4 out of 5

I have been using Vtiger in my organisation for almost a year,Vtiger is user friendly.

What do you like best? It's easy to acess and its a good product What do you dislike? The global search in vtiger I the one i dont like, Recommendations to others considering the product: Its a good product. What problems are you solving with the product? What benefits have you realized? The sales team data and updates are managed in a good way.

UI

User in Information Technology and Services

03/02/20

4 out of 5

Vtiger Review

What do you like best? Easy to use, Calendar sync is nice and one click to search all the data What do you dislike? The auto logout is a little pain as i have to very time login to the platform What problems are you solving with the product? What benefits have you realized? Sales and CSM daily activity are tracked via Vtiger