Vtiger

Excellet tool, Great value cost

What do you like best? Dynamic, friendly, personalized, gather all the information you need of your customers. You can have all in one place. The technical support is amazing. Ideal for marketing and measuring customer satisfaction, managing the pipeline, customer segmentation. This is an online tool so anyone in the company can access no matter where you are, What do you dislike? There is nothing to say about this tool, apart that has all you need for your company ...

Brilliant Service - Runs my business and my ticket logging system for our support perfectly!

What do you like best? The ticket logging system and the work flows works well for our support centre - We are also able to combine all aspects of our business together - Sales, Support, Dispatch, Operations ETC What do you dislike? The system can be quite slow at time - IE: Cases take a while to load, changing status etc. Recommendations to others considering the product: Quicker responses would make life easier - Able to change status or open cases quicker What ...

Amazing CRM which is user friendly and easy to use

What do you like best? There are different modules which is a good factor to keep information separately. Even documents can be saved for clients database. All my team can work together and no lag in the system apart from the daily 1 hour required to upgrade the system. What do you dislike? Nothing as of now as it is good to use for us. Only glitch is the 1 hour backup time required to save the record everyday which results in the software to hang. The sla clock features sometimes ...

Best CRM I have ever used.

What do you like best? The platform is so versatile and smart, you can do anything you want. You can create workflows that will do the job of two employees and keep everything on track. They thought of everything. Everything is in one place. Support, Sales Advertisement Emails What do you dislike? Support could be a little more better. Having said that, I would give your support staff 9/10 Recommendations to others considering the product: Set it up ...

Vtiger organize our company

What do you like best? I use it for all the organization of the company, since a client need a quote, then we use the next part to crete a sales order, register the equipments, instruments that our storage has, it is incredible, its very funcional, We can organize all wit Vtiger. Vtiger is very helpful for us because ir organize all the differents areas of the compane, for example, sales, support after sales, logistics. We have documents ordered in the cloud for example. If a seller ...

vTiger is Amazing and Flexible

What do you like best? The ability to modify and create custom modules> Easy configuration to fit any business. What do you dislike? Great for CRM but the quoting module is cumbersome and not as detailed as higher level orgs would need to operate Recommendations to others considering the product: Improve quoting What problems are you solving with the product? What benefits have you realized? Improved Quality of Service for our customers

One of the top open source options available.

PROS & CONS What are the best aspects of this product? I like how flexible it can be. Customization options are available. We spotted numerous network add-ons that enabled us to customize the system itself. We didn't do much customized programming. What aspects are problematic or could work better? There's really not much to hate with the product. It's the best out there. But I'd like to have their enhanced reporting functionality included on their free version. I perfectly ...

A customer support review.

PROS & CONS What are the best aspects of this product? Its functionality allows for the creation of modules from ground up. With some understanding and assistance from support, I can just about anything I want with my business. At the same time, I get to expand my knowledge. This worked perfectly for my company that's currently a combination of sales and service. What aspects are problematic or could work better? I feel the software does a great job in most aspects. A majority of ...

Realy good CRM solution

What do you like best? This id the best CRM i ever used. This is very user friendly and easy to use.Also a new user can easly use this software without having a good knowledge about this product What do you dislike? Everything pretty good with this product and one thing that i noticed is there's some sporadic error messages that we cant find how they come.But those are not affected to our system Recommendations to others considering the product: Highly recommended CRM ...

Vtiger a CRM easy to use and configure.

What do you like best? Vtiger is a CRM extremely easy to use and configure, it is also a flexible and highly customizable tool, which has a simple but powerful user interface, Vtiger adapts to the budget and needs of any company, it is also an ideal application for automate repetitive processes and tasks (sales, email marketing and project and inventory management to save time and work in a much more effective and efficient way. What do you dislike? To date, my experience with Vtiger ...