Vtiger Reviews in April 2025: User Ratings, Pros & Cons

"A well sophisticated system to meet all the requirements of customer service"

What do you like best about Vtiger All-In-One CRM? It is very easy to track cases on a daily basis What do you dislike about Vtiger All-In-One CRM? Sometimes we feel it is bit slow to respond to our commands What problems is Vtiger All-In-One CRM solving and how is that benefiting you? We are dealing with customer queries both technical and non-technical. We are able to make sure that the cases are promptly replied on time using the timer.

"High Spec CRM- Low Cost"

What do you like best about Vtiger All-In-One CRM? Lots of features and ability to add a lot of functionality with no additional hidden charges or issues. Such as Xero integration, helpdesk, custom fields, surveys. What do you dislike about Vtiger All-In-One CRM? Could do with the ability to change some visual aspects of the software, the ability to hide more fields/functions for some more basic users, the display of the screens although simple and clean could do with more colour to make ...

"Simple, intuitive system!"

What do you like best about Vtiger All-In-One CRM? I think that hands down with all of the CRMs that I've tested, VTiger by far has the best user experience. We paid to have a company set the system up for us but I was able to find (on my own) where to make chagnes and modifications which has made this system very intuitive to use. What do you dislike about Vtiger All-In-One CRM? I do not like that workflow emails do not allow for templates. What problems is Vtiger All-In-One CRM solving ...

"Vtiger All in one CRM review"

What do you like best about Vtiger All-In-One CRM? I like the user interface, it's user friendly besides the functionality itself. What do you dislike about Vtiger All-In-One CRM? To create an API connection you must have the 3rd tier. What problems is Vtiger All-In-One CRM solving and how is that benefiting you? We tried a proof of concept, adapting the workflow of the sales and project team of a company in the IT sector.

"Intuitive and extremely efficient tool"

What do you like best about Vtiger All-In-One CRM? The opportunity to customize the tool according to needs. Shape all fields according to your product. Having a solid line, making your service executed with the excellence necessary for sales success. What do you dislike about Vtiger All-In-One CRM? I miss Portuguese speaking communities. Project management sometimes leaves something to be desired, it could be more assertive. What problems is Vtiger All-In-One CRM solving and how is that ...

"A very complete and powerfull CRM however priced right."

What do you like best about Vtiger All-In-One CRM? An all-on-one CRM that is very easy to adopt, even for non-technical team members while having much functionalities embedded to make it a valuable tool for automating all sales (and leads) processes as well as backoffice processes. What do you dislike about Vtiger All-In-One CRM? I've been using VTiger for many years (the cloud-based version) and it have surprised me the way the product was recently broken into tiers, according with the ...

"Vtiger match all our needs"

What do you like best about Vtiger All-In-One CRM? With Vtiger it is possible and easy to create any specific module you might need and its relationships with existing modules, in a few clicks. The new interface is also very handy. What do you dislike about Vtiger All-In-One CRM? Sometimes, the system may be slow to load, when all of our users are using it at the same time. Therefore the user experience may be a bit frustrating. What problems is Vtiger All-In-One CRM solving and how is that ...

"Very costumizable and well designed for every need"

What do you like best about Vtiger All-In-One CRM? It's amazing how easy is to find and administrate the company's clients and documents. And if you have any doubts, you can ask to support and they will solve your questions fast. What do you dislike about Vtiger All-In-One CRM? The lack of a preview of a document inside a client's profile. When having a lot of documents attached to a client, it will be easier to have a quick look instead of having to open them one by one. Recommendations to ...

"I very robust yet flexible system that can be customised to delivery departmental needs"

What do you like best about Vtiger All-In-One CRM? can be customised to fit in with our operations and processes What do you dislike about Vtiger All-In-One CRM? nothing to date, will need to use the system more to understand weaknesses (if any) Recommendations to others considering Vtiger All-In-One CRM: I would recommend anyone who is looking for a robust system to try and use Vtiger What problems is Vtiger All-In-One CRM solving and how is that benefiting you? Tracking and supporting ...

"VTiger Makes it Easy..."

What do you like best about Vtiger All-In-One CRM? VTiger has great functionality for lead generation & conversion. The appointment pages allow our team to do all the work in one place without linking to other apps. As a service business, Services, Projects, and Project Tasks make all the difference as we can keep all the information on a client in one place for a customer-centric view. The system is so easy to set up and configure. We need to be flexible and we get that with VTiger. We can ...