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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in April 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 141-150 out of 399

03/19/19

5 out of 5

MOST CUSTOMISABLE CRM

What do you like best? The best thing about Vtiger is support,guys are always online and ready to tackle any questions or requests. Vtiger is highly customizable. What do you dislike? there are no points,everything vtiger have done is amazing,should give it a try yourselves Recommendations to others considering the product: please do proper audit what you need for your company and guys at vtiger will find solution What problems are you solving with the product? What benefits ...

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03/19/19

4 out of 5

Vtiger CRM: a comprehensive package of all CRM functions

What do you like best? I like the way Vtiger provides the customization option in various utilities such as add, remove, or create our own fields, as well as making my personalized templates. Vtiger has the best approach to sharing the customer information among the authorized partner organization. Provides a lot control in our hand, gives me true power to manage the process by my own. adaptability is high; as no deep knowledge isrequired here for use this tool, documentation is quite ...

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03/19/19

2.5 out of 5

Vtiger review from GoldSky Security

What do you like best? depth of toolset, comprehensive options, ease of readibility and inputting information What do you dislike? requires significant customization; needs more color and graphic identifiers Recommendations to others considering the product: Good value tool. Somewhat complex, but extensive toolset. Easy to use and view GUI What problems are you solving with the product? What benefits have you realized? thorough sales and organizational tracking; opportunity tracking

03/18/19

5 out of 5

Robust customer relation management solution

What do you like best? Vtiger All-In-One CRM offers free trial to new users. It improves productivity of sales and marketing teams. It is highly customizable. What do you dislike? The search functionality inVtiger All-In-One CRM can still be improved. Recommendations to others considering the product Vtiger All-In-One CRM is an effective, flexible and reliable customer relations management solution. What business problems are you solving with the product? What benefits have ...

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03/16/19

5 out of 5

Increase productivity and Decision Making Process

What do you like best? Vtiger has helped us lot in Pipeline tracking of each Sale Person. The data can seen very easily and analysed in the software. Sale Meetings can be tracked of each person. Infact we have started marking attendance of sale person by using Vtiger software. The productivity has increase a lot of sale person. Vtiger also helped us a lot in customer satisfaction by tracking all complaints received and giving us a each complaint /request turn around time. What do you ...

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03/16/19

4.5 out of 5

This is an Easy to Use and Affordbale CRM Tool

What do you like best? Vtiger All-In-One CRM is an incredible customer relationship management software. The user-interface of Vtiger All-In-One CRM is easy to understand. I like it because its features are incredible and the support team never disappoints. Apart from being user-friendly, Vtiger All-In-One CRM is accurate. It is the most amazing CRM that I have ever used. What do you dislike? Vtiger All-In-One CRM has got no major faults. It is affordable, fast to use and ...

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03/16/19

4 out of 5

Excellent value for an all in one tool

What do you like best? This tool is very easy to use and to customize based on your needs. They have a huge community of developers and support for help when needed. They continue to update and develop the product with new features which is great for users. I also like the open source functionality. What do you dislike? We have found that the tool freezes when it requires updates and also freezes when performing integrations. Hopefully this is someone they will resolve soon. Also the ...

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03/14/19

5 out of 5

Awesome VTIGER Customer Success Team

What do you like best? It is the best CRM that I have ever used. Very user friendly and accurate. We can modify the reports and data as per our convenience, which is a plus point. Vtiger makes sure that it works according to our way. What do you dislike? Nothing to Dislike. It is perfect. Every organization should take VTIGER into consideration. What business problems are you solving with the product? What benefits have you realized? We are making quotations on daily basis. It has ...

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03/12/19

4.5 out of 5

Vtiger is a briljant CRM tool

What do you like best? I think Vtiger is a nice program because it has a lot of options and you can control almost everything to your own taste. Furthermore, the support is particularly good. What do you dislike? I do not like the price, but that is probably because I am Dutch; Recommendations to others considering the product Just start using. you are going to love it What business problems are you solving with the product? What benefits have you realized? We use the agenda, ...

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03/11/19

5 out of 5

Perfect tool for my french company

What do you like best? A cloud tool with all CRM and ERP needed features. What do you dislike? The french translation is not very good. Recommendations to others considering the product Customize a lot, to have personnalize features. What business problems are you solving with the product? What benefits have you realized? Use the web application or the mobile application from everywhere is a very productive way. And with vTiger you can centralize eveything related to your accounting.