spotsaas-logo
Get Listed

9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in April 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

Add to compare

Starts from $12/user/month when yearly, also offers free forever plan

Request a Quote

Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 131-140 out of 399

04/16/19

4 out of 5

CRM to the max

What do you like best? vTiger offers such an ease of use and scaleability for managing leads and customers. It is definitely ore than we expected when we took a leap of faith as to become a user. The builder's customization ability is truly impressive and we can get very detailed in module creations. The unity that vTiger provides makes managing projects so much easier - marketing, sales and tech support all together. What do you dislike? Definitely the price. Starting out with ...

Read more

04/15/19

5 out of 5

VTiger support

What do you like best? I really appreciate the support and preparation of the technicians What do you dislike? nothing in particular. Currently we have not found any particular difficulty in the use of the adopted modules What problems are you solving with the product? What benefits have you realized? we try to benefit from it by using CRM to send information to customers by offering a better service

04/12/19

4 out of 5

Global vision of customer service

What do you like best? The ease of importing data within the system and also exporting to other places is noteworthy. In many programs the problem is that it is difficult to move or modify the data, but here, that task is really easy and avoids having to insert them manually. The notifications through the calendar allow to be informed about any change or modification that has been made and also the tasks that are pending for future events. There is a wide customization in the ...

Read more

04/10/19

0 out of 5

Dishonest Business Practices

What do you like best? This seems like a very good product, but they were dishonest about the marketing automation and the analytics reporting. They say this is coming but I will believe when I see it. What do you dislike? Very confusing product and no google analytics and ad words tracking like they state on their website. Recommendations to others considering the product: No I wouldn't until they begin to be honest with their advertising. What problems are you solving with the ...

Read more

04/07/19

5 out of 5

Perfect and Purposeful CRM

What do you like best? It is the definition of mobile friendliness. It is easy to customize and also supports different modules of which i personally like the report module What do you dislike? Absolutely nothing. It was designed with its perfection. Recommendations to others considering the product: It's the best you should settle for What problems are you solving with the product? What benefits have you realized? Sales and Marketing. It has helped me to build very strong ...

Read more

04/04/19

5 out of 5

Very Simple!

What do you like best? The possibility to connects products, clients, contacts you can alter things to your liking within dashboard. I like also the possibility to create presentations of our portfolio to potential clients in a really nice and easy way. It has a super click dashboard and easy to use and nice on the eyes navigation bar and lots of different options to customise it to your liking What do you dislike? I cannot say that I dislike anything to date while we have been ...

Read more

03/22/19

4.5 out of 5

Open source and complete package of functionalities

What do you like best? things I like the most in Vtiger CRM -fabulous UI, better for intuitive visualization -best support team -community good enough to provide you the best solution -customization features for integration of other modules What do you dislike? -alert system is what i don't like here. It should be a reminder rather than a mail for the task that i have schedule for client or other prospects. -there could be some more widgets added for incorporate all the ...

Read more

03/21/19

4.5 out of 5

Vtiger CRM: effortless and effective in use

What do you like best? Connect with out clients in various ways provided in Vtiger CRM is highly appreciated and sharing of data with them is also an easy task with this tool. Presentation, documents etc. is pretty easy to send them. Customization option Vtiger provides, are way better then other similar tools; it truly reduces great deal of time takes for formatting the result. What do you dislike? Integration of it with some other tool causes too many complex constraints to fulfill. ...

Read more

03/21/19

4.5 out of 5

customer engagement is increased due to Vtiger CRM

What do you like best? Multi channel help desk is one of the most helpful feature for me in Vtiger CRM. Customized email and notification service provided by it is very good compared to other tools. These all cannot be that good without awesome UI Vtiger has. Even I have Vtiger Beta since last few months, and I truly believe that in future updates, Vtiger become more powerful tool for CRM. What do you dislike? Well, no issues are there in Vtiger all in one CRM so far, But I guess some ...

Read more

03/21/19

4 out of 5

Vtiger CRM: a complete solution of B2B CRM

What do you like best? At the initial point of using VTiger CRM, with the minimal fundamental knowledge and amazing support factor from Vtiger community help me a lot to develop my modules. In addition to that, Development of modules from starting without the burden of creating the complex workflows is great provision for me. Also, for organization like which cares for several cost factors at a time, VTiger CRM works very well in this kind of situations by providing the parallel module ...

Read more