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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in April 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

Expert's Review

Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions like sales, support, and marketing. One of its standout strengths is its high degree of customization—allowing users to create personalized modules, workflows, and ...Read more

Vtiger pros and cons

  • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

  • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

  • Centralized customer database ensures real-time updates and streamlines access for all team members.

  • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

  • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

  • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

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Showing 111-120 out of 399

05/22/19

5 out of 5

Awesome customer support

What do you like best? Well designed with awesome functionality. Automated reporting is a key feature and one we didn't realize how important it was til we got going! What do you dislike? You need to take the time to learn the process and flow before diving in. Once you know what matters then you can get it all dialed in using Vtiger. Recommendations to others considering the product: Test it out and see if it meets your standards and what you are trying to accomplish. There are a ...

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05/18/19

5 out of 5

Vtiger the best CRM platform that I have ever used !!!!!

What do you like best? Vtiger is the one of the best CRM platform tool that I have ever used. Here are the best thing of the Vtiger - Vtiger provides the best visualization. The dashboard are very interactive. - With the help of this Vtiger tool one can easily track the details. Also it gives the remainder of the upcoming activity. - Vtiger is very easy to use anyone can learn to use as it has simple UI. - Whenever you are stuck you get full support from the help community. ...

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05/18/19

5 out of 5

Amazing Customized CRM

What do you like best? The Best thing about Vtiger CRM is that you can customize it as per the requirement. There is rarely any downtime or maintenance issue. And the response time of the service team is also very good. There is particularly one feature I would like to add is about the Kanban View, this feature has helped us alot. I would recommend this if anybody wants to set up an organized Sales Process in his organization. Live Chat option available within the CRM is a ...

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05/16/19

4.5 out of 5

From the first day, developers have always improved Vtiger and added more and more feature

What do you like best? Excellent software for any sales person. This is great help for every individual in office who is using this software.. My experience with the support staff has been unmeasurable. They are extremely patient and work with me to meet my business needs. They also take the time to explain issues to me so I can increase my knowledge base. What I like best is vTiger Functionality: Being able to create modules from scratch with correlating workflows. With a basic ...

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05/15/19

4.5 out of 5

One of the best CRM platforms

What do you like best? I like Vtiger CRM because despite being a software with many functions difficult to start using they have an extremely helpful support that helps to confirm and use this platform even to people like me who have never used a similar software, with the help of support plus available guides I have been able to learn to work with it and improve the performance of my company by having several service and sales projects on the same platform. What do you dislike? The ...

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05/15/19

4.5 out of 5

It is accessible from any browser

What do you like best? The best thing about Vtiger is that it is accessible from any browser and even without internet connection through the app, you can link a conversation directly to gmail, I also like it to be flexible to create templates, reports and their storage. What do you dislike? They should add a feature that allows you to create mass mailings as it is a very important part of business marketing. Recommendations to others considering the product: It is a great tool that ...

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05/15/19

4.5 out of 5

Vtiger All-In-One CRM manages lots of business processes like sales force automation & customer supt

What do you like best? What I like most is the clean UI & UX, which makes it easy to use. In addition, i like that Vtiger All-In-One CRM has both web and mobile applications. Vtiger All-In-One CRM has lots of CRM features in one place. I also like how highly customizable Vtiger All-In-One CRM is unlike other platforms. What do you dislike? Even if Vtiger All-In-One CRM has a free trial, it isn't extended so as to make informed determinations. Recommendations to others ...

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05/10/19

4 out of 5

SImple to use

What do you like best? I love how simple vtiger crm is to use,and customize. New users do not have to go through many steps to get started once the administrator has created the user credentials for them What do you dislike? When customizing and you put a picture of your organization, the photo only picks certain dimensions and it may not even display. Recommendations to others considering the product: Vtiger is a great software and also comes as open source What problems are you ...

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05/09/19

4.5 out of 5

Fast, efficient and easy to use

What do you like best? Vtiger gave our company freedom to change databases. It's easy to use and an extremely value I like the way the collaboration is done, in an easy and intuitive way. In our work we add great value the use of Vtiger CRM. What do you dislike? Sometimes when we are using google chrome some bugs happen from one screen to another, needing to refresh the page. Recommendations to others considering the product: Having access to all of our customer's important ...

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05/09/19

0.5 out of 5

Avoid this CRM

What do you like best? They is not very much I like about Vtiger CRM, really not good at all, all my sales team HATE Vtiger! What do you dislike? I could just say everything, but I have to have at least 40 characters written, so here goes, dislike search, how it is organized, lack of integration to my accounting software. Recommendations to others considering the product: Look for something else for a CRM What problems are you solving with the product? What benefits have you ...

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