Voximplant Reviews in April 2025: User Ratings, Pros & Cons

JivoChat

What do you like best? Voximplant has great functionality and flexibility as a communication platform. Excellent documentation and devtools are always up to date. They offer 24/7 technical support and always answers questions quickly. What do you dislike? Sometimes there are so many ways to implement the required functionality that we are faced with a choice of exactly how to do it. On the other hand, technical support always suggests which tool is best to choose to implement the ...

voixmplant

What do you like best? subscription plan is convenient and do not have to commit to be expensive plan. The scenario build is easy to use and helps when you are trying to architect the environment. You can test your scenario before putting into production. Gui is user friendly with color coding. Phone numbers can be easily purchased. What do you dislike? The bot can be glitchy and does not work correctly unless it's setup with lot of details. Setup can be difficult if you do not know ...

El mejor Software de CPAAS

What do you like best? Uso Voximplant para instalar click to call en mis páginas, es increible! gracias a Voximplant he logrado implementar un bot con Dialogflow que captura leads fuera de working hours y es enviado directamente al CRM. What do you dislike? Hasta el momento nada, toda la documentación ha logrado resolver todos los problemas. What problems are you solving with the product? What benefits have you realized? Gracias a Voximplant pude capturar leads fuera de working ...

Skyeng

What do you like best? Fast and easy integration - calls are made automatically based on event triggers we set. Efficiency - we were able to build a smart IVR with advanced speech interaction that increased the number of successful calls by 17% What do you dislike? We got hung up on some of the telephony concepts during our integration, but additional updates to the documentation made it possible to speed up the process Recommendations to others considering the product: If you ...

We chose Voximplant, because the platform completely solves our business problems.

What do you like best? Great SDK - our developers easily understood the platform and were able to create a product quickly. API - you can easily integrate the platform with your CRM-system for more precise call control. Technical support - if you need help to figure out how to set up scripts, colleagues are always ready to help. What do you dislike? A year ago, we occasionally observed some issues on the platform side with Voximplant’s SBCs that impacted some calls. We are ...

Amazing Platform for Web Conferences

What do you like best? I like its interface very much. It is very user-friendly and easy to use. It is a cloud base platform. It's audio and video quality is very good. We easily chat with colleagues and employees. What do you dislike? It provides more advanced features for solving communication problems. It is quite expensive compare to the other alternatives. Recommendations to others considering the product: I have a great experience with Voximplant. It is the best platform ...

Good team and perfect service

What do you like best? Very fast processing of incoming requests. Conversion increase - connecting the service led to a 2 times increase in the conversion of applications into a test drive. Integration of Voximplant’s serverless platform with Hyundai’s CRM was surprisingly simple. What do you dislike? We don’t really have any complaints. It took us some time to roll out the system to all of our dealers, but that wasn’t directly Voximplant’s fault. What problems are you solving ...

Grow Food

What do you like best? The Voximplant platform has a lot of pros - complete freedom, transparency and the pay as you go format. You can configure telephony to fit your needs, receive detailed analytics on calls, do not have staff around the clock serving the call center, and pay only for what is currently being used. What do you dislike? Voximplant made a change to one of their API’s that was not clearly documented. This caused us a minor issue and we had to go to support to ...

Do you want to connect Dialogflow to Telephony system? VOX is what you are looking for

What do you like best? Vox does have a ready to use plug and play connector for Dialogflow, you can use it in 5 minutes, this is not the only cool feature, they have a script (called scenario) for that, and you are able to edit and manipulate it and customize it (as we did) Documentation is very good. you can find whatever you need there Customer support is good and you will get answer quickly What do you dislike? I would like some features like auto payment, or webhook per line ...

My go-to choice for connecting Jitsi backends to SIP or PSTN

What do you like best? Voximplant’s JavaScript-based control over dial plans and IVR is a great fit for our development team. Their versatile REST API’s have given us all the control we need - we’ve almost never needed to do something that we weren’t able to. Their great international coverage lets us provide dial-in service all over the world. Voximplant’s advanced media stack has some huge optimizations that help us increase quality and reduce load on our SIP to video gateways by ...