Voximplant Kit Reviews in February 2025: User Ratings, Pros & Cons

"Great service for bulding telecom services without coding"

What do you like best about Voximplant Kit? For me, the best development kit for non-coders on the market. Easy to use a graphic call flow designer, great debugger, and lot of integration with other cloud services. What do you dislike about Voximplant Kit? I am missing the free SMS sending option to non-callers. (I use this to send a confirmation to customer management when agents do not pick up calls. Recommendations to others considering Voximplant Kit: When your building call flows and ...

"Best CPaaS platform ever - Easy to setup and integrate"

What do you like best about Voximplant Kit? Drag & Drop features to implement complex workflows and the possibility to integrate custom APIs. What do you dislike about Voximplant Kit? To be able to capture user input (key or voice) while playing or running Text-To-Speech so that users do not have to wait until the speech finishes before users can respond/input. What problems is Voximplant Kit solving and how is that benefiting you? 24/7 automated ticket/issue reporting through phone

"Great software for all kind of organizations!"

What do you like best about Voximplant Kit? End user super friendly, great business and tech support and more robust than other options out there... What do you dislike about Voximplant Kit? Lack of more tech support tutorials for Latam. What problems is Voximplant Kit solving and how is that benefiting you? We have organized very large teams of operators in time record thanks to its amazing Ux Architechture.

"Voximplant is a complete telephony solution in one service."

What do you like best about Voximplant Kit? With Voximplant, we have found the best telephony solution without worrying about anything, we always have an answer to all our requirements.From an IVR to any type of third party integration, and the support is spectacular, they are always attentive to solve all the problems in record time. Definitely the best telephony solution in the market. What do you dislike about Voximplant Kit? It's hard to talk about something I don't like with Voximplant ...

"Excellent Platform for Contact Center Automation with Cognitive Agents"

What do you like best about Voximplant Kit? Its ease of integrating with cognitive engines from leading manufacturers such as Google, AWS, Azure, IBM, among others, and the ease of connecting to a SIP trunk with a single click What do you dislike about Voximplant Kit? The WhatsApp Business API can not be acquired directly with this vendor and must be supplied by a third party. Recommendations to others considering Voximplant Kit: Try the Demos that Voximplant offer with no charge, and you ...

"Really useful Software as a Service for calling the whole data base"

What do you like best about Voximplant Kit? It's really easy to use, you can be calling in less than a 5 min What do you dislike about Voximplant Kit? there is not much to dislike; I really use all the features I need and get the results I was looking for Recommendations to others considering Voximplant Kit: Use it as another channel for contacting your leads What problems is Voximplant Kit solving and how is that benefiting you? contacting clients who were not reading my emails

""Aliado estratégico para el desarrollo de Bots conversacionales""

What do you like best about Voximplant Kit? Plataforma amigable y abierta para la implementación de Voicebots con alto porcentaje de reconocimiento y estabilidad. What do you dislike about Voximplant Kit? En nuestra compañia estamos en proceso de exploración e implementación de la plataforma. Aun no evidenciamos inconformidades en el proceso. What problems is Voximplant Kit solving and how is that benefiting you? 1. Gran volumen de llamadas por medio campañas automatizadas. 2. Entrenamiento ...

"Top notch set up"

What do you like best about Voximplant Kit? It was effortless to set up a product for our needs, even though our requirements were somehow complicated. Voximplant call center has helped us to reduce customer service workload while keeping our customers satisfied. The best feature for us is an automatic voice call marshaling based on certain conditions. What do you dislike about Voximplant Kit? A feature that we are missing is a mobile application for a customer service agent so that agent ...

"Excellent Omnichannel Contact Center"

What do you like best about Voximplant Kit? The possibility for my agents to work with the different communication channels through a single interface improves greatly their performance. What do you dislike about Voximplant Kit? I would not have any at this time, the tool never ceases to amaze me. What problems is Voximplant Kit solving and how is that benefiting you? The omnichannel, allowing me to work different channels at the same time and to have the possibility to automate different ...

"Ministry of Health, Moscow region"

What do you like best about Voximplant Kit? We were operating at a critical time and Voximplant enabled us to move quickly and achieve results without relying on IT. Voximplant Kit visual editor was fast, flexible, and easy to set up. It was also easy for us to use regardless of our technical skills. The Voximplant team was responsive and accessible. If we ever felt stuck, we could easily reach out for help. We never once felt alone. The Voximplant team has extensive experience in ...