Vonigo Reviews in January 2025: User Ratings, Pros & Cons

Highly flexible and comprehensive

PROS & CONS What are the best aspects of this product? Vonigo has largely improved our booking services especially that it allows us to prepare a front-end dashboard that's tailored to our company. It also has a robust admin panel that leverages the use of zip or postal codes, which is great in adjusting our zoning and pricing rates according to location anytime. Vonigo also has a robust API and great user support that has helped us in setting up the platform depending on our needs. Its ...

Robust, can be tailored specifically to your needs

PROS & CONS What are the best aspects of this product? This platform comes with a powerful call center feature. It handles invoicing, quotes and payment without inconveniences as well. What aspects are problematic or could work better? I find it difficult to understand especially that it is greatly different from our previous software. Some features have a steep learning curve, such as preparing the reports. But their support team is always there and is ready to guide us through. What ...

Highly flexible and comprehensive

PROS & CONS What are the best aspects of this product? Vonigo has largely improved our booking services especially that it allows us to prepare a front-end dashboard that's tailored to our company. It also has a robust admin panel that leverages the use of zip or postal codes, which is great in adjusting our zoning and pricing rates according to location anytime. Vonigo also has a robust API and great user support that has helped us in setting up the platform depending on our needs. Its ...

Robust, can be tailored specifically to your needs

PROS & CONS What are the best aspects of this product? This platform comes with a powerful call center feature. It handles invoicing, quotes and payment without inconveniences as well. What aspects are problematic or could work better? I find it difficult to understand especially that it is greatly different from our previous software. Some features have a steep learning curve, such as preparing the reports. But their support team is always there and is ready to guide us through. What ...

Great customer service with many features. Very customizable.

What do you like best? Ability to automate invoices, quotes and send payment links to customers.:). The call center app is robust. What do you dislike? There is a lot of relearning involved, especially if you are coming from another software. Some of the functions like setting up reports take a while to learn, but they are good at helping you through the process. What problems are you solving with the product? What benefits have you realized? Helped us reduce A/R through ...

Not user friendly

PROS & CONS What are the best aspects of this product? Booking system works well. Reports are ok It looks nice What aspects are problematic or could work better? Inventory not tracking properly QuickBooks not syncing properly Google calendar integration Constantly logging out Personnalisation (ability to personalize your home page) No email templates for end users Duplicate (up to 5-6) customer accounts duplicating. Language limitation (not available in French) No bar code reader ...

A Complete, Customizable Solution!!

What do you like best? Our customers' booking experience is important to us and we've been working hard on it over the last year. Working closely with Vonigo's developers and using their API, we were able to create something that our whole team is proud of. The front-end is something really special that is all our own. Vonigo has a powerful back-end that is ZIP/Postal code-centric. This means we can as granular or high-level as we want with our zoning and pricing on any given day. And we ...

Online Customer Scheduling System

What do you like best? We use vonigo for all of our scheduling needs. We have a customer interface and an internal system. It's very to differential different types of appointments and locations which make our jobs easier. The site is very user friendly and I like that I can update different settings and see the immediate changes. We also have a team of mobile users that use this vonigo as their daily assignments. We are able to put all the details that they would need (address, phone ...