Vonage Business Reviews in April 2025: User Ratings, Pros & Cons

Great customer service from Mr

Great customer service from Mr. Winston Bermudez, he was very attentive and very helpful!!

Thank You

Vince is very attentive & always responds quickly with a solution or knows exactly who to put me in touch with.

Sebastian was wonderful

Sebastian was wonderful! He changed my mind about using Vonage after I had a horrible experience with another Exec Account rep named Jose Bermudez. I was NOT about to use Vonage. But Sebastian called me, was very apologetic, patient & helpful. He's knowledgeable & very responsive.

Allison Ordonez helped me open my…

Allison Ordonez helped me open my business phone account with Vonage and she was excellent helping me get very competitive service with lower fees. She went beyond my expectations and I was able to get further discounts. I was very satisfied and happy Allison helped me. Two thumbs up! Thank you.

Made sure that the solution would work…

Made sure that the solution would work for my businesses. Very attentive and followed up well.

Mario was extremely helpful

Mario was extremely helpful. He was patient, instructive and offered us the best deal for our newly formed business. Diane Leone has an established business and has taken me on to increase her Agency. We were in need of a comprehensive phone system without a huge cost as we are a small Agency and Mario did that for us. Thanks Mario

Very knowledgeable and personable

Very knowledgeable and personable, got us the answers we needed right away

Gerald

Gerald, was very helpful. Excellent service and best deals.

A very good work

the detail of customer service and the politeness of the staff

Sebastian was helpful…

Sebastian was very patient in answering my questions. Thanks!