Vonage Business Reviews in January 2025: User Ratings, Pros & Cons

Exceptional Business Consultant

From the start, the Business Consultant (Promise Ohanele) provided professionalism, courteousness, detail and in summary her utmost patience, dedication, follow-ups to the end as she promised and responses were beyond exceptional.

5 Stars for James Ransom, 0 Stars for Vonage Support

As a long-time Vonage customer, I’ve found the system and software to be robust and reliable, which is why I’m still a customer. The platform’s capabilities have been integral to my business operations, and the product itself is commendable. However, my experience with Vonage’s customer service has been severely disappointing, to the point of harming my business. Over the past few months, I have encountered numerous issues with SMS registration and have been met with delays, ...

I love y’all

I love y’all

Excellent up to the point quick

Date of experience: July 30, 2024

Helping Small Businesses Start Up for a Good Cause

My Rep: Haroun Songoro - was absolutely the best. I first came to the website Vonage because I used their service as a consumer many years ago.. But. Now, I'm starting a small business to help bridge the gap between our older generation and technology. A lot of our older folks are missing out on reaching family members and staying in touch with friends. Because they are not comfortable with using the new technology. So I'm helping them out.. They nurtured us as kids and now it's our time to ...

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ I had an outstanding experience with Vonage, thanks to Kartik's exceptional service! On my first call, Kartik resolved my issue promptly and explained everything with great patience. His professionalism and dedication truly impressed me. It's rare to find such knowledgeable and courteous support. I couldn't be happier with the service I received. Thank you, Kartik, and thank you, Vonage!

Top notched sales professional

Date of experience: June 19, 2024

Haris Ahmed Qureshi made things super…

Haris Ahmed Qureshi made things super easy and helped me through the process. Being a new business owner has been very stressful with figuring out everything is needed to start and it was a great experience and my account executive helped alleviate any of that stress with setting up a phone number for my business.

Chris is a great rep for Vonage

Chris was very pleasant, he was very informative and genuinely concerned with getting me the plan that best fit my business needs. He made the process as painless as i think possible. Chris was just a great customer service rep, and good customer care/service is so valuable but extremely rare these days.

useful softphone system for my business

Date of experience: January 01, 2024