Vonage Business

RANDALL IS AWESOME!!!

RANDALL HAS BEEN A TREMENDOUS HELP TO MY COMPANY. HE EVEN CALLED BACK 2 TIMES TO FOLLOW UP TO MAKE SURE THAT MY PROBLEM WAS SOLVED! THANK YOU RANDALL FOR YOUR EXCELLENT CUSTOMER SERVICE!!!

Quick to setup excellent product

Quick to setup excellent product. Number porting was painless. Features like voicemail to text transcription v useful as is calls to mobile.

Very Satisfied Customer

What do you like best? It's simple and customer service is very helpful What do you dislike? So far, nothing! I wasn't able to get they phone # I wanted but they were able to help me find something that was close. What problems are you solving with the product? What benefits have you realized? It's so helpful to have multiple phones receiving incoming calls. We have an office manager that works from home 2 days a week and she is able to answer the phone from home!

Vonage and working remotely at Big Rigs Inc

What do you like best? It's hard to choose among the many benefits we have found using Vonage but if I have to choose one, it will be the ability to work from just about anywhere that I have a good internet connection and feel like I am in my office. What do you dislike? I have trouble understanding some of the complexity of the user interface when I am working remotely. What problems are you solving with the product? What benefits have you realized? We have remote offices ...

Vonage was a lifesaver!

What do you like best? I think what is most helpful about Vonage is the responsiveness of their customer service and ease of use of their product(s). I think the upsides are consistently great call quality, competitive pricing for service, and customer service. What do you dislike? We switched to Vonage in August 2020, and since then, there is not one thing I would say that I dislike. What problems are you solving with the product? What benefits have you realized? We are ...

Excellent service

What do you like best? So many options to manage business communications What do you dislike? The delay in calls at times. Is seems the conversations aren't easy with the delays Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? I never miss a call or voicemail. The ability to call from our business phone number from my mobile phone is wonderful. And the ability to text and receive ...

Best professional app for calling and messaging in USA

What do you like best? Vonage is very easy to install and we can call anyone in USA or Canada with limited plan. Call quality is very good in Vonage. Text messaging service is also provided by Vonage and all these things comes with minimal cost. They have recently implemented the direct Team meeting calling facility so your team can connect with that by entering meeting pin nd going through meeting link.. Also we can use it on Android, Ios or desktop application. What do you dislike? ...

Issue with phone resolved because of Jaro.

I am so happy to write this review for Jaro who is a Vonage Employee. He resolved the problem with my phone which no one else was able to do. He was patient, considerate and very knowledgeable. From August 3, 2020 until today September 6, 2020 my phone was not working. He was on the phone today for three hours with me. He then asked me to do something with the Vonage device and to call him back when I had completed it. I called him and he found the issue and fixed it immediately. Today is a ...

Powerfull communication tool

What do you like best? I relly like the integration with the computer and the smartphone, I can have both devices connected and follow the differents comunications I have. with the admin user i can thrack all the connected numbers and follow the asignations of each team member What do you dislike? the only thing is that we can't receive pictures on this number and have to unse an external tool for it Recommendations to others considering the product: very recommended to all ...

My Vonage experience

What do you like best? Very clear communications... No issues and great support... What do you dislike? Should be less costly for additional team members What problems are you solving with the product? What benefits have you realized? centralized calling and the recordings enable me to go back and get conversation details to do quotes , etc.