VoIP.ms Reviews in January 2025: User Ratings, Pros & Cons

"Great for Resellers"

What do you like best about VoIP.ms? The best part about Voip.MS is the great IVR features that allow me to create custom inbound menus, transfer calls and more. Been using them for many years now. What do you dislike about VoIP.ms? Need Zero Config device configurations... Recommendations to others considering VoIP.ms: If you're looking for an affordable, easy to use VOIP solution with cloud IVR features it's the absolute perfect choice. Extremely reliable. What problems is VoIP.ms solving ...

"Great Customer Service. Easy UI"

What do you like best about VoIP.ms? The UI to build your phone tree is great. They have a very knowledgeable wiki sections for programming your phones to its network What do you dislike about VoIP.ms? So far nothing. But they keep adding features to improve the product What problems is VoIP.ms solving and how is that benefiting you? Making programming easy

"Great service"

What do you like best about VoIP.ms? Im able to get enough info in order to set up end points correctly. What do you dislike about VoIP.ms? Not be able to swap DID numbers on real-time What problems is VoIP.ms solving and how is that benefiting you? I can see in real-time if the endpoints are registered to the voip ms servers and also from which IP address those end points are connected. That makes it easier for the support.

"Great service, ultimate features"

What do you like best about VoIP.ms? Fast, and easy ordering of DID numbers in thousands of locations. Low prices. Great website controls. Easy manipulation of how a call behaves. What do you dislike about VoIP.ms? The fact that it is mostly North America-centric. In this day and age, a company like this should be more global. The one main feature that is missing is the ability to manipulate Caller ID information on incoming calls. If that feature was available, then I would have nothing to ...

"Easy, reliable - in short, solid"

What do you like best about VoIP.ms? When I needed service to a site that providers were giving me a hard time about getting what we needed, VoIP.ms was the go to that got everything up and running quickly and without fuss. Easy provisioning, great quality, good options. In a nutshell - what I really like is that I don't have to deal with a CLEC that is a PITA to work with, and that this was completed quickly and easily. What do you dislike about VoIP.ms? Not sure if I have come across ...

"Solid Service. Nice SMS and MMS options. Great Pricing."

What do you like best about VoIP.ms? Rates are great for Incoming DIDs. SMS and MMS integration are good. What do you dislike about VoIP.ms? Some companies and banks will not send SMS to these numbers because the company is not based in the US. What problems is VoIP.ms solving and how is that benefiting you? Cost-Effective business telephone

"Very affordable but a little too fragile for business"

What do you like best about VoIP.ms? There are a lot of features (virtual FAX, SMS tools, etc.) What do you dislike about VoIP.ms? The fragility of their infrastructure makes them vulnerable to attacks, putting their services affected or out of use for long periods of time. Recommendations to others considering VoIP.ms: If phone services aren't critical to your organization, VoIP.ms is a great low-cost, feature-packed solution. Very easy installation. What problems is VoIP.ms solving and ...

"Solid company despite DDOS attack"

What do you like best about VoIP.ms? An amazing number of features at a very low price. I've been with VoIP.ms for over 10 years for both business and personal use. Other than the massive DDOS attack in September 2021, they have been very reliable. I believe they have strengthened their infrastructure based on what they learned during the DDOS. What do you dislike about VoIP.ms? Communication during the DDOS attack wasn't the best, but I'm sure they were very busy trying to get things ...

"Best VOIP Company, Using there service for long time over 10 years"

What do you like best about VoIP.ms? Call Quality, minor downtime, great customer service What do you dislike about VoIP.ms? I have no dislikes there always inform of any problems and maitenance Recommendations to others considering VoIP.ms: I recommend this company, very professional and excellent service in all aspects; you will get the best of the best. What problems is VoIP.ms solving and how is that benefiting you? great value for my customers

"Premier VoIP provider service, for the price and size of their physical network footprint."

What do you like best about VoIP.ms? Very quick troubleshooting support and allow you to control the trouble ticket from the get go. What do you dislike about VoIP.ms? The payment methods recently changed, still trying to find a long-term solution that works for me. What problems is VoIP.ms solving and how is that benefiting you? We are setting up Asterisk servers with excellent connectivity to the PSTN.