VoIP Innovations Reviews in January 2025: User Ratings, Pros & Cons

"Works well as long as your internet is perfect"

What do you like best about VoIP Innovations? The calls with VoIP are clear and easy to track What do you dislike about VoIP Innovations? If your internet is not running at 100% speed, the VoIP system fails almost completely. What problems is VoIP Innovations solving and how is that benefiting you? Being able to accept calls through the computer, and calling over customer's pre-programed information saves us time and allows us to be more efficient with the customers.

"Price and Connectivity"

What do you like best about VoIP Innovations? Working with them was an amazing experience for us. Their connectivity and prices are amazing. What do you dislike about VoIP Innovations? They are very strict on their rules but this is good quality, In this business, you need to be a bit flexible. Recommendations to others considering VoIP Innovations: Their connectivity and prices are best if you are In the VoIP industry you should try this. What problems is VoIP Innovations solving and how ...

"Worst Billing team( unporfessional)"

What do you like best about VoIP Innovations? VEry rude team and will never help you . So dont think to use their services. They will show you an attitude in a way that they are doing any favour to you by offering services. What do you dislike about VoIP Innovations? VEry rude employees, not willing to listing after spending thousands of dollars on their account, Please do not think to get their services, you will end up wasting thousands of dollars. Need to have a check and balance on ...

"Shockingly bad service"

What do you like best about VoIP Innovations? The attraction of API and good pricing is attractive What do you dislike about VoIP Innovations? Hi there, being trying to conduct business with VI for over 12 months with ZERO success. No tech assistance what so ever and only a dear John letter eventually that makes no sense Enter any discussions with Extreme caution. We lost money, clients and time with only frustration to show for it What problems is VoIP Innovations solving and how is that ...

"Great API and Carrier services"

What do you like best about VoIP Innovations? VoIP Innovations offers a great one stop shop. We have developed our platform (Ottspott.co) using their CPaaS platform Apidaze. Besides that we use VoIP Innovations as a DID provider. The back-office is fully integrated which makes the use of their API + DIDs very easy to manage. DIDs are of great quality and clean, and the carriers used are fully transparent which makes them different from other DID providers where one doesn't know who is ...

"Great api for developing CPaaS"

What do you like best about VoIP Innovations? Their API is great for developing communication services app. It is well documented and has great support. What do you dislike about VoIP Innovations? So far everything is great and I think they have a good uptime record Recommendations to others considering VoIP Innovations: Read the documentation What problems is VoIP Innovations solving and how is that benefiting you? Seamless voice and text app integration with ease of use

"Big business services and personalized support"

What do you like best about VoIP Innovations? Amplify has used many other providers for termination and origination services. VI offers the best portfolio of services that companies like mine use. We can find the services we need with a single VI agreement and also use the VI API to for seamless order and integration. What do you dislike about VoIP Innovations? The product portfolio is very large and can be a little bit intimidating if you are not familiar with the ordering process. After a ...

"Always adapting, very responsive to customers. Highly recommended"

What do you like best about VoIP Innovations? How hard they work to meet our changing needs. What do you dislike about VoIP Innovations? Not much. When I do have a problem, they address is very quickly. Recommendations to others considering VoIP Innovations: Telephony and billing solution in one package at very competitive rates. What problems is VoIP Innovations solving and how is that benefiting you? So much. Telephony is just the start. They provide our billing solution, fax and are ...

"Your getting what you pay for, a lot of features, good interface and great support"

What do you like best about VoIP Innovations? Their web interface makes it easy to manage my DIDs and it is especially helpful to track costs. Their support team is responsive and helpful. Provide them the information they need and they will be on it. What do you dislike about VoIP Innovations? It can be expensive. Porting numbers is a little more complicated than with other companies. But again their support team will help you figure it out. Their email to fax features was pretty ...