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Vivantio - Service Desk Software

Vivantio Reviews in April 2025: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

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Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

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Showing 161-170 out of 282

AU

Anonymous User

04/28/22

3 out of 5

"Solution is reliable but we have very little interaction with Vivantio as a supplier"

What do you like best about Vivantio? it's reliable, easy for our IT teams to navigate. allows for escalation of tickeys and some degree of automation. What do you dislike about Vivantio?

AU

Anonymous User

04/28/22

3 out of 5

"Solution is reliable but we have very little interaction with Vivantio as a supplier"

What do you like best about Vivantio? it's reliable, easy for our IT teams to navigate. allows for escalation of tickeys and some degree of automation. What do you dislike about Vivantio?

NC

Nick C

04/27/22

5 out of 5

"Hallite Vivantio Review"

What do you like best about Vivantio? Ease of use, flexibility, the fact that it is a SaaS solution What do you dislike about Vivantio?

CA

Cipriano A

04/27/22

5 out of 5

"Vivantio Survey"

What do you like best about Vivantio? Easy product to use that helps my IT department What do you dislike about Vivantio?

AU

Anonymous User

04/27/22

5 out of 5

"Stable and usable fits our workflow perfectly"

What do you like best about Vivantio? It suits my IT team well and can be made as simple or as complicated as we need it to be. The support team are always willing to help and have even looked into our particularly weird requests and did what they can to accommodate.

AB

Andy B

04/27/22

4.5 out of 5

"Vivantio is a powerful and flexible tool that ensures our customer and asset data is in good hands"

What do you like best about Vivantio? I find the power to layout and control our data as it suits us best is a great addition to flex. The reporting allows us to extract specific assets that may or may not require changing due to warranty timelines or version obsoletion.

AU

Anonymous User

04/27/22

4 out of 5

"Very simple and easy to use. have had the sofware for a number of years"

What do you like best about Vivantio? the software is now web based so allows for quicker integration What do you dislike about Vivantio?

AU

Anonymous User

04/27/22

4 out of 5

"positive experience"

What do you like best about Vivantio? Multiple ticket types, reasonably customizable. Reporting once set up is good. The flex interface is much better now settled in but still room for further improvement.

PD

Puneet D

04/27/22

3.5 out of 5

"Overall great experience"

What do you like best about Vivantio? ITIL based platform - Problem, SRs, Incidents and Tasks. We are recently exploring workflow feature and it can come in very handy for recurring processes like onboarding new employees and dehire steps.

PD

Puneet D

04/27/22

3.5 out of 5

"Overall great experience"

What do you like best about Vivantio? ITIL based platform - Problem, SRs, Incidents and Tasks. We are recently exploring workflow feature and it can come in very handy for recurring processes like onboarding new employees and dehire steps.