Vivantio Reviews in April 2025: User Ratings, Pros & Cons

"Useful tool for cataloguing, data asset management and helpdesk"

What do you like best about Vivantio? All data in easy to use interface, which is consistent throught the product What do you dislike about Vivantio?

"Visual CRM system that is easy to use"

What do you like best about Vivantio? Its a very straightforward system to use. The dashboards you can create a great if you like to look at things visually and there is great customisation availability to suit what you want.

"Vivantio Review"

What do you like best about Vivantio? Vivantio is useful for us a s a company with its ability to run reports. It can track a lot of key features for us including users and peer reviewers, and time spent on tickets. This allows us good functionality for report running and feedback to our customers.

"Vivantio is easy to pick up understand and use, can easily manage your queues and cases are visible"

What do you like best about Vivantio? Visibility of cases and workload, being able to email directly from the ticket, and the overall flow of tickets from start to finish ensure that you can quickly identify the statuses and effectively manage your workload

"My Review of Vivantio"

What do you like best about Vivantio? vivantio is very easy to use and allows the work load of the team be easily seen and manged. The Notes feature is great as it allows us to have constant communication on tickets even if one of us is on holiday.

"A Cloud-based High-functionality SaaS and Cost-Effective Service Desk Solution"

What do you like best about Vivantio? Vivantio provides a highly-functional and cost-effective servce desk solution that is SaaS cloud-enabled, highly scalable and can be customized to our needs and requirements, as needed. It provides reporting, alerting, notifications, ticket integration, escalation, company and partner agent support and integrates well within our platform services.

"Nice system that works well for our small organization"

What do you like best about Vivantio? I like the workflows and how customizable they are What do you dislike about Vivantio?

"Nice system that works well for our small organization"

What do you like best about Vivantio? I like the workflows and how customizable they are What do you dislike about Vivantio?

"SME implementation"

What do you like best about Vivantio? The UI and configurability of the platform are very easy. We are able to have very simple processes and also more complicated if needed.

"Fantastic Ticketing System"

What do you like best about Vivantio? I love that Vivantio provides the ability to have Active Directory connected to our account. It makes life so much easier to have our enterprise directory automatically uploaded so that when our users submit a ticket, it will auto-link to their user account. Otherwise, we would have to create accounts for each user manually.