spotsaas-logo
Get Listed
Vivantio - Service Desk Software

Vivantio Reviews in April 2025: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

Add to compare

Starts from $42/User/Month

Request a Quote

Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 111-120 out of 282

AR

andrzej r

07/26/23

4.5 out of 5

"Solid reliable ticketing/support system"

What do you like best about Vivantio? Have been using for about a year. Has tons of options for customizing to fit an organizatin's work flow, whether big tiny entity or good middle sized. Ability to collect/require a lot (or little) user input/data. Nice customizable email layouts. API access if you want to tinker.

DH

Dan H

07/26/23

4.5 out of 5

"Vivantio Review"

What do you like best about Vivantio? Very good but could do with a mobile app. What do you dislike about Vivantio?

AR

andrzej r

07/26/23

4.5 out of 5

"Solid reliable ticketing/support system"

What do you like best about Vivantio? Have been using for about a year. Has tons of options for customizing to fit an organizatin's work flow, whether big tiny entity or good middle sized. Ability to collect/require a lot (or little) user input/data. Nice customizable email layouts. API access if you want to tinker.

AU

Anonymous User

07/26/23

4.5 out of 5

"Vivantio - Does everything you need and more"

What do you like best about Vivantio? Easily customisable, user friendly and has a multitude of functions to create the best experience for your users. Highly recomended!

AU

Anonymous User

07/26/23

4 out of 5

"It's a user friendly and accurate tool."

What do you like best about Vivantio? I like the fact that requests are being organized from being the top priority to the least which provides users to be systematic in attending to all requests.

NB

Nicola B

07/26/23

3.5 out of 5

"Vivantio Review"

What do you like best about Vivantio? Being able to trace tickets through their life cycle and keep colleagues accountable to actioning their assigned outstanding tickets/tasks.

NB

Nicola B

07/26/23

3.5 out of 5

"Vivantio Review"

What do you like best about Vivantio? Being able to trace tickets through their life cycle and keep colleagues accountable to actioning their assigned outstanding tickets/tasks.

GG

Grace G

05/23/23

4.5 out of 5

"A useful service desk tool for multiple departments"

What do you like best about Vivantio? Ability to layer different formatted templates across multiple departments, all maintained through an easy-to-use platform What do you dislike about Vivantio?

GG

Grace G

05/23/23

4.5 out of 5

"A useful service desk tool for multiple departments"

What do you like best about Vivantio? Ability to layer different formatted templates across multiple departments, all maintained through an easy-to-use platform What do you dislike about Vivantio?

AU

Anonymous User

05/22/23

4 out of 5

"Good management system backed up by fantastic customer success team!"

What do you like best about Vivantio? The customer support from our dedicated customer success manager! What do you dislike about Vivantio?