Vivantio Reviews in January 2025: User Ratings, Pros & Cons

"Review of experience in using Vivantio"

What do you like best about Vivantio? We use ivantio ticketing system integrated in our company IT support almost everyday and it is easy to use and intuitive as well.

"The "White Glove" package is world class "Customer Support". Vivantio is eager to help!"

What do you like best about Vivantio? We ditched a 3-year development project in Dynamics with multiple full-time on-staff developers and replaced it with Vivantio in 3 weeks. The end users love the new Vivantio system's speed and useability compared to the dynamics system with the same business purpose. The Vivantio web interface "Makes sense"! Fantastic Customer Support!

"Best Service Ticketing System I Have Ever Used!"

What do you like best about Vivantio? First of all, it is very intuitive. I needed to get up to speed very quickly and it was very easy to learn. It provides me with a number of ways to be informed when an action happens on a ticket. It also has a place to keep any attachments such as quotes, pictures and POs.

"The best service management software that I have used since I started working"

What do you like best about Vivantio? What's best about Vivantio is that it is user friendly and allows me to easily track deliverables, this makes my work effective and my time manageable. The tool helps me become orgranized and know which task to prioritize.

"i love this app"

What do you like best about Vivantio? some common positive aspects that I appreciate about Vivantio include its user-friendly interface, customizable workflows, robust ticket management capabilities, and efficient collaboration features

"Vivantio is a systematic tool that will allow us to track information related to the process."

What do you like best about Vivantio? It will allow you to store data and extract eventually. It is very helpful and easy to use. What do you dislike about Vivantio?

"Challenging and fun"

What do you like best about Vivantio? user friendly, and easy to understand the steps needed to be able to complete your task on hand. What do you dislike about Vivantio?

"General"

What do you like best about Vivantio? easy platform for performing my task for work and ticket What do you dislike about Vivantio?

"VIVANTIO Survey"

What do you like best about Vivantio? Customer service made easy by Vivantio and always ready to assist What do you dislike about Vivantio?

"Good Interface and simple to navigate."

What do you like best about Vivantio? The service level timer duration, separation of request and issue. There is two interface which you can navigate based from your preference and the emailing capabilities is very functioning realtime.