spotsaas-logo
Get Listed
Vivantio - Service Desk Software

Vivantio Reviews in February 2025: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

Add to compare

Starts from $42/User/Month

Request a Quote

Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 282

KS

Khalid S

11/13/23

4.5 out of 5

"I working as a IT support specialist, I use Vivantio to open tickets."

What do you like best about Vivantio? The Flex view so easy and clear in everything. What do you dislike about Vivantio?

KS

Khalid S

11/13/23

4.5 out of 5

"I working as a IT support specialist, I use Vivantio to open tickets."

What do you like best about Vivantio? The Flex view so easy and clear in everything. What do you dislike about Vivantio?

AU

Anonymous User

11/09/23

4 out of 5

"Pretty great value, ideal for smaller companies"

What do you like best about Vivantio? They are a good balance when it comes to the cost-to-benefit ratio. We use it across many business and IT teams on a daily basis. Aside from situations caused by employees, the system is genuinely very stable and quite the workhorse. Is it the best? No, but it's darn good at what it does.

QG

Quemuel G

10/04/23

5 out of 5

"Review of experience in using Vivantio"

What do you like best about Vivantio? We use ivantio ticketing system integrated in our company IT support almost everyday and it is easy to use and intuitive as well.

EY

Elmer Y

09/11/23

3.5 out of 5

"Vivanto Review"

What do you like best about Vivantio? it is friendly user and easy to access and beginners friendly this will help you provide data to track issues and concern on your site and to provide solution based on the request

GN

Gregory N

09/05/23

5 out of 5

"The "White Glove" package is world class "Customer Support". Vivantio is eager to help!"

What do you like best about Vivantio? We ditched a 3-year development project in Dynamics with multiple full-time on-staff developers and replaced it with Vivantio in 3 weeks. The end users love the new Vivantio system's speed and useability compared to the dynamics system with the same business purpose. The Vivantio web interface "Makes sense"! Fantastic Customer Support!

LW

Lee W

09/05/23

5 out of 5

"Best Service Ticketing System I Have Ever Used!"

What do you like best about Vivantio? First of all, it is very intuitive. I needed to get up to speed very quickly and it was very easy to learn. It provides me with a number of ways to be informed when an action happens on a ticket. It also has a place to keep any attachments such as quotes, pictures and POs.

AU

Anonymous User

08/23/23

4 out of 5

"Easy to implement and easy to use."

What do you like best about Vivantio? -administrator side is Intuitive -easy to implement

JD

Johnna D

08/20/23

5 out of 5

"The best service management software that I have used since I started working"

What do you like best about Vivantio? What's best about Vivantio is that it is user friendly and allows me to easily track deliverables, this makes my work effective and my time manageable. The tool helps me become orgranized and know which task to prioritize.

JR

jonathan r

08/20/23

5 out of 5

"i love this app"

What do you like best about Vivantio? some common positive aspects that I appreciate about Vivantio include its user-friendly interface, customizable workflows, robust ticket management capabilities, and efficient collaboration features