VidCruiter Reviews in April 2025: User Ratings, Pros & Cons

Best platform out there!

What do you like best? Vidcruiter is so easy to use for interviewers and candidates. The support team is super responsive. We've used Hirevue and Kira Talent and neither of them has the support team and features that vidcruiter provides. I love that you can customize the interface for your own company. What do you dislike? The very few suggestions I had were implemented! What problems are you solving with the product? What benefits have you realized? Vidcruiter provides a ...

Great Experience

What do you like best? VidCruiter has the fastest customer service response! When ever I have an issue in the system I get a response within minutes, sometime seconds! I also really enjoy that our client manager takes the time to explain new tools available in the system. What do you dislike? There is nothing in particular that I dislike What problems are you solving with the product? What benefits have you realized? We are collaborating with VidCruiter to help us pre-screen ...

Been using Vidcruiter for all of our recruitment projects since the start of 2017

What do you like best? The Vidcruiter platform provides significant flexibility for its application - it presents my business in a professional light to both candidates and my clients. I am able to gather significant details from candidates in an easy efficient manner. What do you dislike? There is no feature for editing phone numbers entered by candidates if they make a typo. What problems are you solving with the product? What benefits have you realized? The Vidcruiter ...

Vidcruiter is the future!

What do you like best? Customer support is amazing! I have not had any issues with the software but anytime I have had a question or request, the Vidcruiter team has always been very responsive and have gone the extra mile for me / my colleagues. Also, the software has allowed us to interview more candidates in less time and we are able to make a hiring decision much quicker than before. What do you dislike? Honestly, the only negative I have experienced was on the applicants end ...

Great Onboarding Tool - fantastic customer service

What do you like best? The team at Vidcruiter is very responsive to any requests and constantly works to make improvements. What do you dislike? Everything is going very smoothly. Love working with the team! What problems are you solving with the product? What benefits have you realized? Ability to on-board in a paperless environment. Remote hiring with video interviewing. Response from of VidCruiter edit Glad to hear everything is working as it should, and that ...

Great Video Interview Experience

What do you like best? The customer service was great-- very hands on. Vidcruiter staff helped us throughout the entire onboarding process and then actually continued to assist us throughout our entire engagement with them! No questions were ever left unanswered. They were also able to create some workarounds for us when our hiring required some special circumstances-- very accommodating for all our needs. What do you dislike? Nothing to note here! Very satisfied with all aspects ...

User-friendly system for automated video interviewing and assessments with a great support team!

What do you like best? Vidcruiter allows you to build video interviews (pre-recorded and live) and assessments directly into an automated hiring workflow in the platform. You can customize the workflow to match your company's processes. Interface is intuitive and easy to navigate. It has the standard ATS features - jobs page, customized candidate questions and rating system, job templates, resume/attachment upload, automated emails, customized notifications, etc. - in addition to the ...

Great experience

What do you like best? Customer support are really responsive - they are happy to walk through the process with you and support where needed. What do you dislike? It takes a little while to get familiar with the system. It is pretty intuitive though. Recommendations to others considering the product: I would recommend this platform What problems are you solving with the product? What benefits have you realized? It allows us to differentiate ourselves from other ...

Vidcruiter saved us!!

What do you like best? There are so many things to love about using Vidcruiter. We would not be able to operate at the success rate that we are without their awesome applicant tracking system, the user-friendly platform, the organization of our applicants into unique folders, the instant responses received from their Client Success Team and personalized one-on-one training with our new hires. What do you dislike? While we do not have any dislikes of Vidcruiter and their services, ...

VidCruiter has improved our selection process

What do you like best? Our Client Success Manager, Remi Gaudet, is always available to support my team. He's made updates to the platform at our request and walks me through any and all questions when I reach out for support. What do you dislike? A few of our candidates are unable to upload their videos and they get frustrated. What problems are you solving with the product? What benefits have you realized? We are using this platform instead of phone interviews. We also have ...