8.4
Spot Score
Streamline incident management with smarter communication and control.
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Starts from $5/User/Month when Billed Yearly
VictorOps stands out as an exceptional platform for DevOps IT triage, offering robust features that streamline incident management and alert handling. The Rules Engine and annotations facilitate efficient troubleshooting, while the timeline interface simplifies navigation and understanding. Users appreciate the mobile app's convenience, with features like ...Read more
Centralizes troubleshooting workflow for software engineers and IT workers.
Mobile app allows handling incidents, escalations, and alerts effectively.
Offers breadth of integrations for alerts and smart alert customization.
Provides fine-grained controls for each team's escalation thresholds.
Concerns about potential price hikes post-acquisition.
Some users find the user interface hard to navigate.
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UI
User in Information Technology and Services
03/29/16
Work pretty well 90% of the time, but not always easy to modify.
What do you like best? Many options for alerting. Scheduling is okay, but has a learning curve. What do you dislike? Overriding on call is a a pain (one can not assign someone else on call unless admin). Scheduling intricate handoffs is difficult. Page loads are an issue with many teams/many users. Reporting could be more robust. What problems are you solving with the product? What benefits have you realized? Sending email. Vo alerts us effectively.
DN
Dave N
03/28/16
Does what it says on the tin - and more!
What do you like best? VictorOps is the Cadillac of alert management. The timeline and 'social' aspects of VO are what differentiate it from simple "beep this person at this time" offerings and having used it for a few years now, it's hard to imagine operating any other way. Being on call can be stressful but being able to easily 'loop in' help via the chat/timeline features is absolute gold. In addition, the ability to change (VO calls them "transmogrify" - thanks Calvin!) alerts on ...
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IN
Ian N
03/16/16
Victor Ops, the not always silent but happily added team mate!
What do you like best? From an operation perspective victor ops has allowed my organization to go from purely a reactionary based operational agenda, to a proactive team with awareness filled to the brims. We have the capability to tune and modify our configuration to generate even more detailed reports surrounding events that occur during shifts. Honestly the best feature would have to be the seamless capabilities when switching from mobile to desktop/laptop interface. I love the ability ...
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MP
Mike P
03/15/16
Alerting at your convenience
What do you like best? VictorOps was a great solution for us as it allowed all those on call to pick how they want to be alerted with custom options for phone numbers to call, email addresses to send to, sms and push alerts. Each individual doesn't have to worry about receiving a call at first if they are happy with sms or whatever works. The other main plus of the platform is aggregating alerts into one timeline view. Logging into to VictorOps in the app allows us to details about the ...
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SH
Stewart H
03/08/16
Easy devops monitoring
What do you like best? My favorite aspect of their system is the ability to highly customize just about everything. We do this via a tool they provide called the transmogrifier which allows you to select fields on incoming data streams and perform actions/transformations on the data. This allows for everything from stopping the alert to adding data to the message. Their call rotation is pretty cool as well; way better than others that I have seen. What do you dislike? The ramp up time ...
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