8.4/10
Spot Score
Streamline incident management with smarter communication and control.
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Showing 7-8 out of 45
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Dan S
07/07/16
VictorOps for on-call page out
What do you like best? Easy post-mortems and reporting. Design is based on all incidents being actionable (no bad practices such as snoozing alerts by engineers). Good integrations with third parties. Highly responsive customer support. Ability to re-route an alert within app to another team or team member. Good escalation policies and page out policies that allow each user [engineer] to craft their own mechanisms and policy for getting contacted. Ability to transmogrify incoming alerts ...
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Chad L
06/03/16
An alert funnel
What do you like best? VictorOps has given us a place to send all alerts. Continuous integration, infrastructure monitoring, Zendesk, etc. That means that we spend less time configuring alerts in multiple different applications and instead configure them once in VictorOps. It also means not having to alert 20 different people, only the on-call user will know (if we choose so) the alert is happening and this has fixed the alert fatigue we were experiencing. What do you dislike? The ...
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