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8.3

Spot Score

Verizon Connect - Field Service Management Software

Verizon Connect Reviews in April 2025: User Ratings, Pros & Cons

Optimize your service operations with Verizon Connect.

4.4

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Verizon Connect Reviews & Ratings

4.4

Very Good

Based on 10 ratings & 6 reviews

Rating Distribution

Excellent

(1)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(2)

Expert's Review

Verizon Connect is an impressive field service management solution that I’ve found highly effective for optimizing task tracking, job scheduling, and workforce coordination. It streamlines operations for both commercial and residential businesses by automating work order routing, enabling real-time communication, and ensuring seamless job management. The platform ...Read more

Verizon Connect pros and cons

  • Enables field teams to manage jobs on the go.

  • Keeps teams connected with instant updates.

  • Enhances efficiency and reduces manual work.

  • Improves visibility and workforce coordination.

  • Some users may need time to fully utilize all features.

  • May require additional effort to sync with existing business tools.

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Showing 1-6 out of 6

DS

Dandy S

10/05/22

4 out of 5

"The ability to have a scheduler and gps tracker in one system is very convienent"

What do you like best about Verizon Connect Field Service & Scheduling? What I found most useful is the technician can update each job with notes, pictures and times on site. They are also able to see all past job details which make it useful when trying to diagnose on going plumbing issues.

AU

Anonymous User

07/23/19

5 out of 5

"Best way to manage service accounts"

What do you like best about Verizon Connect Field Service & Scheduling? I love being able to interacty with my field technician within minutes. Lettin them know a customers request and making schedules simply easy and effortless.

AU

Anonymous User

04/17/18

3.5 out of 5

"Decent Software for the cost"

What do you like best about Verizon Connect Field Service & Scheduling? The features for the comparatively low cost per user is great. The map GPS is a nice feature for the price.

NR

Nery R

11/21/17

3.5 out of 5

"Works for now. "

What do you like best about Verizon Connect Field Service & Scheduling? I like that I can see where our technicians are. What do you dislike about Verizon Connect Field Service & Scheduling?

AU

Anonymous User

05/09/17

0 out of 5

"The app can't what the sales team says it can do."

What do you like best about Verizon Connect Field Service & Scheduling? The look of the app is nice and the scheduler is nice. The app is very limited in what it can do.

AU

Anonymous User

07/05/16

0 out of 5

"Doesn't do what I was promised it would"

What do you like best about Verizon Connect Field Service & Scheduling? It is easy to find your way around. It seemed like a good price at the time I signed up - there's a reason for that!