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Verbit - New SaaS Software

Verbit Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize transcription with AI and real-time accuracy.

2.6

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Verbit Reviews & Ratings

2.6

Good

Based on 13 ratings & 68 reviews

Rating Distribution

Excellent

(50)

Very Good

(11)

Good

(4)

Poor

(1)

Terible

(2)

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Showing 11-20 out of 68

AU

Anonymous User

09/21/23

3.5 out of 5

"Transcription for closed captions"

What do you like best about Verbit? I think the application works well for our use case, and the turn around on our files is much faster than our contract times. Almost always same day turn around for their 5 day option. What do you dislike about Verbit? Once the contract was signed, no sales rep or account rep ever heard from again. What problems is Verbit solving and how is that benefiting you? We are required to have closed captions/transcripts for our online learning modules. Verbit has ...

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CE

Cynthia E

09/18/23

4.5 out of 5

"ADA Compliant Captioning"

What do you like best about Verbit? As a highed ed institution, when we provide captioning, it must meet ADA standards, which means a human checks the captioning generate by AI. Generally Verbit provides a quick turnaround time on captioning. This is especially important when students with accommodations are waiting for a captioned video. Accuracy is also overall good, also. As a medical institution, there are a multitude of technical terms. We can provide documentation to Verbit of ...

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MW

Matt W

09/18/23

4.5 out of 5

"A Simple Yet Powerful Closed Captioning Solution"

What do you like best about Verbit? It provides our team with a point solution in lieu of having a closed captioning service. The product is fairly intuitive to use with several options for captioning. Another plus is the support chat that is live-staffing the portal to assist with any questions, configurations, etc.. What do you dislike about Verbit? There is not an option to have live captions that are powered by a human representative when you are using the RTMP solution. This poses a ...

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CE

Cynthia E

09/18/23

4.5 out of 5

"ADA Compliant Captioning"

What do you like best about Verbit? As a highed ed institution, when we provide captioning, it must meet ADA standards, which means a human checks the captioning generate by AI. Generally Verbit provides a quick turnaround time on captioning. This is especially important when students with accommodations are waiting for a captioned video. Accuracy is also overall good, also. As a medical institution, there are a multitude of technical terms. We can provide documentation to Verbit of ...

Read more

MW

Matt W

09/18/23

4.5 out of 5

"A Simple Yet Powerful Closed Captioning Solution"

What do you like best about Verbit? It provides our team with a point solution in lieu of having a closed captioning service. The product is fairly intuitive to use with several options for captioning. Another plus is the support chat that is live-staffing the portal to assist with any questions, configurations, etc.. What do you dislike about Verbit? There is not an option to have live captions that are powered by a human representative when you are using the RTMP solution. This poses a ...

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AU

Anonymous User

09/13/23

3 out of 5

"Artificial Intelligence Doesn't Replace a Human"

What do you like best about Verbit? Verbit has an excellent turn around time for generating transcripts. According the team who reviewed captioning companies, for us, Verbit was the most cost effective and flexible for our needs. What do you dislike about Verbit? Verbit uses Artificial Intelligence (AI) to generate the initial transcript. After the AI generates the captions, a human is supposed to review them. My organization has had inappropriate words included in transcripts that were out ...

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HG

Hillary G

09/12/23

5 out of 5

"Great product for big projects!"

What do you like best about Verbit? I love that you can easily upload multiple video files to Verbit and that there are options for transcript and caption files. The editor in verbit is great and works really well in editing those files to be used in online courses. It's so easy to use and the accuracy is amazing! What do you dislike about Verbit? The only "downside" is time. Good things take time. So, be sure you plan accordingly. What problems is Verbit solving and how is that benefiting ...

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AU

Anonymous User

09/12/23

3.5 out of 5

"Great at post production"

What do you like best about Verbit? I love the post production captions and the assistance I have received when I was struggle to figure out solutions to problems. The help team was amazing and our representative, Adam is amazing. What do you dislike about Verbit? The live AI captions are not reliable. If someone has an accent, the captions do not work well. I wish they could be more reliable when we have activities that require captions. I will try out the live person captions if we have ...

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AU

Anonymous User

09/08/23

5 out of 5

"Great resources"

What do you like best about Verbit? The ability to select how long it will take to have my captions returned to me. What do you dislike about Verbit? The interface can sometimes be confusing to use, especially when uploading multiple vidoes. What problems is Verbit solving and how is that benefiting you? Verbit helps us transcribe our video content.

LF

Lauren F

09/07/23

5 out of 5

"Great experience with Verbit"

What do you like best about Verbit? The most helpful thing about Verbit is their excellent support staff. We have had multiple meetings with our Verbit rep to help us work through a few issues, and he is always eager to help us problem solve. We have also had great success working through the chat support feature. What do you dislike about Verbit? We have had some integration issues with one of the services we use that have made our process more complicated than we'd like, but Verbit ...

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