9.5
Spot Score
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Vend POS offers custom pricing plan
Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more
User-friendly interface and intuitive design make it easy to input data and train employees.
Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.
Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.
Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.
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Showing 61-70 out of 523
TR
Terri Roberts
10/23/21
I love using Vend
I love using Vend. It isn't perfect, but it's constantly being improved. If you don't need a big, expensive, cumbersome POS, use Vend! The "ice" feature for the winter is a life saver.
TR
Terri Roberts
10/23/21
I love using Vend
I love using Vend. It isn't perfect, but it's constantly being improved. If you don't need a big, expensive, cumbersome POS, use Vend! The "ice" feature for the winter is a life saver.
RK
Ronald Kwetsi
10/20/21
It makes sales easy and perfect
Date of experience: October 21, 2021
RK
Ronald Kwetsi
10/20/21
It makes sales easy and perfect
Date of experience: October 21, 2021
DD
Dave Debono
10/13/21
Very dissapointed
Very dissapointed. We notified vend of a rounding issue about 4 months ago. A customer can pay their entire invoice and yet they are sent an invoice for 1 cent. Vend acknowleged that they have a problem however they still have not fixed the problem. Our customers are getting frustrated and so are we.
MG
Matthew Gannicott
10/13/21
We used to love Vend
We used to love Vend, but within the past 24 hours they've changed every colour from their original theme and in the process making it incredibly difficult for us to use. I have already put in a formal complaint wishing for this to be reverted or at least give us the option to change the colours ourself. Hopefully someone may reply to me here with the reasons why you'd change modern and sleek looking theme back to a Windows 95 looking piece of trash.
V
Vincent
10/11/21
Good system
Good system, easy to understand. Some areas still needs work but overall very happy with it.
AJ
Annie Jackson McInnes
10/11/21
To expensive and no assistance
Date of experience: October 12, 2021
MM
Mister M
10/11/21
Really expensive for what the product is
Date of experience: October 12, 2021
J
Josie
09/21/21
Has a Reliable and responsive support
PROS: Vend has a reliable support team which cares for its users. We've talked with them a lot, and they professionally hear our thoughts and suggestions. This helps them improve the platform accordingly. CONS: We think the app lacks customization options. It doesn't allow integration of other tools such as Zapier too. Moreover, it takes some time to link with a PayPal reader.
