9.5
Spot Score
Empowering retail businesses with seamless global reach.
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Vend POS offers custom pricing plan
Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more
User-friendly interface and intuitive design make it easy to input data and train employees.
Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.
Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.
Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.
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Showing 111-120 out of 523
JS
Jason Scott
01/25/21
Vend has been great...but
Vend has been great for my small brick & mortar store connected to a Big Commerce website. I have two items keeping me from a 5 ratings. 1) "Pay in Store" orders on Big Commerce should import to vend as "Parked" orders. The current workaround for handling "Pay in Store" orders is terrible. 2) Sales Reporting is not robust. Simply trying to to find out "which customers bought this item" shouldn't require dumping all sales into a spreadsheet.
CW
Chan Wai Lok
12/17/20
It's hard to rate vend from a single angle...
It's hard to rate vend from a single dimension. If we were allowed to give vend a review based on multiple factors we would say: UI/UX for Register Users 10 Workflows 10 Easy of Setup 8 Power 7 Migration 0 Support 0 Context: We are a multi million dollar a year retail operation with nearly 20 stores, currently running a much more expensive, but old school POS. We decided to switch to Vend because it's cloud based and seemingly integrated with lots of great apps and ...
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AR
Andy Reid
12/04/20
great product
awesome product. Great integrations and apps works well all round
K
Karen
12/04/20
Great Choice for Point of Sale System
Absolutely the most valuable resource for my small retail business/point of sale system! Everyone is so helpful from implementation to the support team members. I highly recommend Vend
ES
Elliot Shaw
12/03/20
We experience frequent glitches with
We experience frequent glitches with inventory levels and the system going offline and getting an error message, whilst nothing is perfect, Vend is not a cheap subscription and I think this could be reviewed and have some more R&D done by the engineers to offer a better service.
RJ
Rob Jacobson
11/13/20
VEND...Suitable for some, just not us!
We have tried to make Vend work in our business but are about to dump it. I think the 5 * ratings on here are Vend initiated reviews primarily as there is no detail or substance to the comments. All of the lower ranking reviews are the reality of trying to use VEND. Firstly the cost is fair, for a generic system, its probably not perfect for every business but I think most would be able to integrate this system into their business. The front end, selling function also is appropriate. It ...
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L
Linda
11/12/20
Love this program
Love this program! Provides every report I would ever need. Great detailed or minimal reports, everything I could ever want. Highly recommend this program.
JT
James Tsai
11/11/20
Vend is an extremely user friendly POS…
Vend is an extremely user friendly POS system. The the tech support team are very, very helpful.
MB
Maxine Bentley
11/11/20
Simple and easy to use
Simple and easy to use. Great customer service.
C
CCP
10/28/20
False sales reporting to HMRC
What good is an epos system if cant take a deposit for a product and report those deposit's to HMRC accurately??? Id be better with a notepad and pen.
