Vault Platform

"Vault is a simple, clean and comprehensive solution for a critical organizational need"

What do you like best about Vault Platform? This platform is not only straightforward and intuitive, but it offers several reporting options to increase engagement and encourage more employee feedback. What do you dislike about Vault Platform? In order to create a comprehensive report, several free text steps require the user to type the details of the issue in their own words, which may be overwhelming to the reporter in some instances. Though I think that is unavoidable, given the nature ...

"Very easy to use from admin side; employees feel safe and heard"

What do you like best about Vault Platform? The Resolution Hub is straightforward to manage, run, and administer. I also like it from the employee side - it's super straightforward and doesn't require any training. Just share the links, download the apps, and you're off. What do you dislike about Vault Platform? I wish there were some more automatic routings. For example, if it's a certain kind of issue, like harassment, it would be great if it went to a specific person. Right now, any ...

"Vault Platform: a great solution for workplace misconduct reporting"

What do you like best about Vault Platform? • UX is simple and straightforward • Cases can be reported anonymously • Mobile app allows the user to report on a safe and familiar device • Vault Platform empowers our employees What do you dislike about Vault Platform? • If anything, I would like Vault to integrate with other systems. Aside from that, It performs the function that we needed. What problems is Vault Platform solving and how is that benefiting you? Vault Platform offers a safe ...

"I would say I think that the platform is highly configurable - it is a flexible solution."

What do you like best about Vault Platform? Simple to use and has a clean interface. Vault can encrypt and decrypt data. It protects sensitive data. We use our investigation report to attach to Vault to ensure all details are saved into the platform. What do you dislike about Vault Platform? I would consider a follow-up email from the date you have a complaint assigned to you ( with a period pre-established). Another suggestion would be to determine the kind of report you are ...

"Useful system to manage whistle blowing cases"

What do you like best about Vault Platform? A straight forward and simple to use interface which makes managing the system a breeze. What do you dislike about Vault Platform? It would be beneficial to allow API access to commonly used EPR systems from the start Recommendations to others considering Vault Platform: Have your data sources ready, and the platform should be ready to go. What problems is Vault Platform solving and how is that benefiting you? We've been able to standardise ...

"Great to use"

What do you like best about Vault Platform? I like that it can be anonymous. people can write to use without being exposing who they are What do you dislike about Vault Platform? The messaging can take longer than expected to reach the other person as there is no notification on their end. What problems is Vault Platform solving and how is that benefiting you? people are rasing issues and concerns that we may not have seen ourselves.

"Great platform!"

What do you like best about Vault Platform? The platform is user-friendly. It's easy to navigate, from submitting the report, or being the one to review and investigate a report. I also love that customer service is friendly and quickly responsive. What do you dislike about Vault Platform? The questions aren't customizable at this point, but I appreciate that this is something the Vault team is looking into for the future. What problems is Vault Platform solving and how is that benefiting ...

"Vault has been a great tool to support employees and accountability within our organization."

What do you like best about Vault Platform? The layout of the platform and ease of submitting and saving reports. What do you dislike about Vault Platform? Inability to save a PDF copy that includes the chat messages with the case for records. What problems is Vault Platform solving and how is that benefiting you? We've been able to address questions/issues with confidence that employees may not have brought forward without the security of Vault.

"Positive easy experience"

What do you like best about Vault Platform? It's so simple to use. Easy to access data and intuitive to use. You can talk to those wishing to report an issue, and it provides customised fields to tailor reporting to your company's needs. The Vault team was there to help us during development and very responsive to our needs. What do you dislike about Vault Platform? No negatives yet - except perhaps that a telephone service could also supplement it What problems is Vault Platform solving ...

"Not impressed with mobile"

What do you like best about Vault Platform? The selections for how you want to submit. Vault is very clear on what your selections mean and what level of anonymity you will have. What do you dislike about Vault Platform? I was shocked that there was not a desktop interface (NOTE: I learned this was an implementation choice on the part of my company and Vault has an offering here we do not use; updated review from 1.5 to 3 stars). Given the nature of the tool, you are expected to supply ...