Vault Platform Reviews in April 2025: User Ratings, Pros & Cons

"Vault Platform: a great solution for workplace misconduct reporting"

What do you like best about Vault Platform? • UX is simple and straightforward • Cases can be reported anonymously • Mobile app allows the user to report on a safe and familiar device • Vault Platform empowers our employees What do you dislike about Vault Platform? • If anything, I would like Vault to integrate with other systems. Aside from that, It performs the function that we needed. What problems is Vault Platform solving and how is that benefiting you? Vault Platform offers a safe ...

"Great platform for secure reporting"

What do you like best about Vault Platform? Vault's clear interface makes submitting reports as friction-free as possible, particularly from the app What do you dislike about Vault Platform? I am very happy with my experience of Vault Platform so far. hard to identify a downside What problems is Vault Platform solving and how is that benefiting you? The dedicated whistleblowing software gives a sense of security and anonymity that's essential to me is essential for trusting the process

"Not impressed with mobile"

What do you like best about Vault Platform? The selections for how you want to submit. Vault is very clear on what your selections mean and what level of anonymity you will have. What do you dislike about Vault Platform? I was shocked that there was not a desktop interface (NOTE: I learned this was an implementation choice on the part of my company and Vault has an offering here we do not use; updated review from 1.5 to 3 stars). Given the nature of the tool, you are expected to supply ...

"Easy to navigate dashboard"

What do you like best about Vault Platform? I find the dashboard is easy to navigate and user friendly What do you dislike about Vault Platform? I find having to go to the Vault website to login to the resolution hub rather than having an application a little clunky. (There is a phone app but I don't have a work mobile.) What problems is Vault Platform solving and how is that benefiting you? We benefit from having a system for users to whistleblow and report

"Great product that is easy to use"

What do you like best about Vault Platform? Easy to use product that is simple for my business and can add the imformation and tracking that we need to manage What do you dislike about Vault Platform? The product can sometimes include steps which regular users do not understand What problems is Vault Platform solving and how is that benefiting you? Free and open reporting in a safe platform

"Great to use"

What do you like best about Vault Platform? I like that it can be anonymous. people can write to use without being exposing who they are What do you dislike about Vault Platform? The messaging can take longer than expected to reach the other person as there is no notification on their end. What problems is Vault Platform solving and how is that benefiting you? people are rasing issues and concerns that we may not have seen ourselves.

"Great platform!"

What do you like best about Vault Platform? The platform is user-friendly. It's easy to navigate, from submitting the report, or being the one to review and investigate a report. I also love that customer service is friendly and quickly responsive. What do you dislike about Vault Platform? The questions aren't customizable at this point, but I appreciate that this is something the Vault team is looking into for the future. What problems is Vault Platform solving and how is that benefiting ...

"I would say I think that the platform is highly configurable - it is a flexible solution."

What do you like best about Vault Platform? Simple to use and has a clean interface. Vault can encrypt and decrypt data. It protects sensitive data. We use our investigation report to attach to Vault to ensure all details are saved into the platform. What do you dislike about Vault Platform? I would consider a follow-up email from the date you have a complaint assigned to you ( with a period pre-established). Another suggestion would be to determine the kind of report you are ...

"Feedback on my experience with the Vault Platform Team"

What do you like best about Vault Platform? It is easy to use and take you through simple steps to capture the information required. What do you dislike about Vault Platform? The only thing that I consider a limitation is the fact that documents have to exported out of the platform for review. This could raise confidentiality issues. Recommendations to others considering Vault Platform: It is an easy system with excellent customer service support What problems is Vault Platform solving and ...

"I really dont like that we are not able to collect proper metrics and analytics in the platform"

What do you like best about Vault Platform? I like that the app is very user friendly and people can open a report easily, and from anywhere. What do you dislike about Vault Platform? That there is no way to have metrics that can help us look at statistics and that we can use to generate insights. What problems is Vault Platform solving and how is that benefiting you? We are using it for Employee relations matters and it has helped in some way so that people feel they are heard.