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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

Expert's Review

VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call volumes with ease. The platform's calendar integration and ability to call leads at the right time zones streamline daily operations significantly. Additionally, the ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 61-70 out of 551

KH

Keith H

03/02/23

5 out of 5

"Very easy to use"

What do you like best about VanillaSoft? Constant updates, Click to call, and user friendlyness What do you dislike about VanillaSoft?

TQ

Thiago Q

03/02/23

4.5 out of 5

"Good Experience, some bumps, but awesome troubleshooting"

What do you like best about VanillaSoft? Their team is really helpful. Whenever you got an issue, they are ready to help you solve it What do you dislike about VanillaSoft?

MW

Madisun W

03/01/23

5 out of 5

"I would recommend VS to everyone because it is super organized and easy to use."

What do you like best about VanillaSoft? How easy it is to use and how fast i can get my calls through to be able to hit my goals every day! What do you dislike about VanillaSoft?

JB

Jane B

03/01/23

5 out of 5

"Customer Support is very reliable and CRM is user friendly."

What do you like best about VanillaSoft? When you reach out to support, they have trained professionals handling your concerns. Easy to voice out concerns and accommodates every time we have technical issues

AW

Amanda W

03/01/23

2.5 out of 5

"Appointment Setter"

What do you like best about VanillaSoft? I like that the text size is adjustable, and the whole system is straightforward to use. When you start using it, there is a little learning curve. Also, it usually responds quickly to your commands.

JH

Jessica H

02/28/23

5 out of 5

"Easy to use!"

What do you like best about VanillaSoft? Very efficient and easy to use. It's easy to keep track of calls, sales, leads and call backs. Easiest CRM I ever used. What do you dislike about VanillaSoft?

RL

Rebecca L

02/28/23

5 out of 5

"User friendly and detail oriented"

What do you like best about VanillaSoft? My favorite features include the auto dialer to keep me dialing as many numbers as possible. I also enjoy the general layout of the site, one of the easiest-to-use CRMS I have ever worked with.

ML

Michael L

02/28/23

5 out of 5

"Very easy to use"

What do you like best about VanillaSoft? Make my job a lot easier. Follow up are very easy to follow up on. It usually never lags on me. What do you dislike about VanillaSoft?

EB

Erik B

02/28/23

5 out of 5

"they are really fast and reliable"

What do you like best about VanillaSoft? They fixed the issue fast everything was smooth calls have great audio What do you dislike about VanillaSoft?

HS

Haney S

02/28/23

5 out of 5

"Great app Great support, very easy to work with"

What do you like best about VanillaSoft? Ease of use and implementation. The team at Vanilla Soft from the initial setup through over one year of use, are great to work with and responds quickly to any issues.