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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

Expert's Review

VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call volumes with ease. The platform's calendar integration and ability to call leads at the right time zones streamline daily operations significantly. Additionally, the ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 51-60 out of 551

AB

Austin B

05/11/23

4.5 out of 5

"Solid CRM for clients very integrated"

What do you like best about VanillaSoft? I like how when I set an appointment with a propsect it actually sets it up in my calendar for me as well. It's the little things

AS

Alisabeth S

05/11/23

4 out of 5

"Easy, simple website with unlimited administrative potential for stats collection"

What do you like best about VanillaSoft? easy to create your own result codes and programs within VS, also easy to set your own callbacks & codes for your own business & marketing needs. Very user-friendly and simple for people not used to CRMs to operate.

AS

Alisabeth S

05/11/23

4 out of 5

"Easy, simple website with unlimited administrative potential for stats collection"

What do you like best about VanillaSoft? easy to create your own result codes and programs within VS, also easy to set your own callbacks & codes for your own business & marketing needs. Very user-friendly and simple for people not used to CRMs to operate.

HD

Heather D

03/07/23

5 out of 5

"Great CRM system"

What do you like best about VanillaSoft? Easy to navigate- search by multiple criteria, easy calendar appointments, move through contacts quickly What do you dislike about VanillaSoft?

HH

Heather H

03/07/23

5 out of 5

"Easy to use, holds great information."

What do you like best about VanillaSoft? Easy to use, holds excellent information. Can add multiple contacts to one lead. What do you dislike about VanillaSoft?

AM

Aj M

03/07/23

5 out of 5

"quick simple"

What do you like best about VanillaSoft? Organized and, very useful, very detailed calender and super easy to use not very complex, which makes it easy thanks so much! other competitors don't even compare!

NC

Noah C

03/05/23

5 out of 5

"Amazing place to work on"

What do you like best about VanillaSoft? Its simple to use and very handy for my daily work. The click buttons are beneficial. What do you dislike about VanillaSoft?

MC

Marco C

03/03/23

4.5 out of 5

"great app for phone calls"

What do you like best about VanillaSoft? easy to use and great features and customization What do you dislike about VanillaSoft?

MM

Martin M

03/03/23

4 out of 5

"Dynamic"

What do you like best about VanillaSoft? It gives multiple options and helps track my leads What do you dislike about VanillaSoft?

MM

Martin M

03/03/23

4 out of 5

"Dynamic"

What do you like best about VanillaSoft? It gives multiple options and helps track my leads What do you dislike about VanillaSoft?