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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in April 2025: User Ratings, Pros & Cons

Boost sales, collaborate, and grow.

4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

Expert's Review

VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call volumes with ease. The platform's calendar integration and ability to call leads at the right time zones streamline daily operations significantly. Additionally, the ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 41-50 out of 551

YL

Yesenia L

05/11/23

5 out of 5

"Reliable"

What do you like best about VanillaSoft? Has helped me daily with organized calls for my follow-up calls!! What do you dislike about VanillaSoft?

CP

Cesar P

05/11/23

5 out of 5

"Great system. Amazing accessibility"

What do you like best about VanillaSoft? Vanilla soft is a great system. Very user friendly even for the most inexperience worker and if you do have an issue customer support is amazing. Quick efficient. Love the set up good work ya'll

KB

Kurt B

05/11/23

5 out of 5

"Great interface and easy to use"

What do you like best about VanillaSoft? The ease of use. The ability to text, call and email all from 1 place What do you dislike about VanillaSoft?

ES

Eddie S

05/11/23

5 out of 5

"Easy to use, reliable."

What do you like best about VanillaSoft? The follow up features. Text/email templates are great, super easy to use within the system itself. Dispositions are easy to keep track of positive contacts and follow up in the future.

AU

Anonymous User

05/11/23

5 out of 5

"Vanilla soft user review"

What do you like best about VanillaSoft? It is a perfect platform, can disposition with many options, can schedule callbacks and link it up to your calander, Automatically directs any callbacks you have to your screen when it is time, and is very easy to navigate as well.

AU

Anonymous User

05/11/23

5 out of 5

"Vanillasoft Review"

What do you like best about VanillaSoft? Vanillasoft is the best CRM for inside sales and lead generation personnel. One of the best features is the routing of the records. Another feature is syncing emails and text messages.

JK

Jeffrey K

05/11/23

5 out of 5

"VanillaSoft is probably one of the best CRM'S out there."

What do you like best about VanillaSoft? The CRM works flawlessly. The functionality of the platform is easy to use and understand. Call, email or text straight from the platform. Many other platforms require you to download other applications to be able to call or text from there.

DI

Denise I

05/11/23

5 out of 5

"Work related"

What do you like best about VanillaSoft? The ease of pulling up relevant information to complete my daily tasks. Very good CRM What do you dislike about VanillaSoft?

AU

Anonymous User

05/11/23

4.5 out of 5

"Helped me increase my outbound reaches"

What do you like best about VanillaSoft? Very easy to use. Helped me double my outbound call effort while staying organized. Easy to pull calls and manage texts. The increased outputs from VS and helped my individual performance.

AU

Anonymous User

05/11/23

4.5 out of 5

"Very simple to use, user friendly"

What do you like best about VanillaSoft? its simple to use, the dispositions stay there and remember what you last typed so you dont have to retype it. I like being able to set when I wat the call back to happen either 3 6 or 9 hours