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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

Expert's Review

VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call volumes with ease. The platform's calendar integration and ability to call leads at the right time zones streamline daily operations significantly. Additionally, the ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 31-40 out of 551

GH

Gabrielle H

07/25/23

4 out of 5

"Beautiful Interface"

What do you like best about VanillaSoft? It's incredibly user-friendly and easy to grasp quickly so new people aren't completely intimidated by learning the system. What do you dislike about VanillaSoft?

OP

oscar p

06/19/23

5 out of 5

"Hands down the best partner a salesperson can have"

What do you like best about VanillaSoft? I like the easy navigation and the fact that I can text and email from the portal What do you dislike about VanillaSoft?

DM

Debra M

05/18/23

4.5 out of 5

"VERY USEFUL"

What do you like best about VanillaSoft? Easy to use, even for beginners. You do not have to be very techie to get up and running. What do you dislike about VanillaSoft?

AU

Anonymous User

05/16/23

4.5 out of 5

"VanillaSoft is extremely UI friendly."

What do you like best about VanillaSoft? Easy to navigate through leads and contacts, as well as be thorough enough to give me the information I need during an inbound call.

CA

Caroline A

05/15/23

3 out of 5

"Vanilla Soft experience"

What do you like best about VanillaSoft? Keeps details of customer contacts, which is something my company did not do prior. If there is turnover amongst staff, we still have continuity.

TQ

Thiago Q

05/13/23

5 out of 5

"Great Support, Gets the job done!"

What do you like best about VanillaSoft? Their support is awesome, they really try to get things working as fast as they can What do you dislike about VanillaSoft?

RS

Romar S

05/12/23

5 out of 5

"VSoft"

What do you like best about VanillaSoft? The capacity to seamlessly integrate with disparate platforms, utilizing appropriate information, represents a critical capability in today's interconnected digital landscape.

KB

Kurt B

05/11/23

5 out of 5

"Great interface and easy to use"

What do you like best about VanillaSoft? The ease of use. The ability to text, call and email all from 1 place What do you dislike about VanillaSoft?

CP

Cesar P

05/11/23

5 out of 5

"Great system. Amazing accessibility"

What do you like best about VanillaSoft? Vanilla soft is a great system. Very user friendly even for the most inexperience worker and if you do have an issue customer support is amazing. Quick efficient. Love the set up good work ya'll

PC

Pat C

05/11/23

5 out of 5

"Time saving and efficient"

What do you like best about VanillaSoft? Easy to use. Keeps my appointments, and is organized What do you dislike about VanillaSoft?