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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

Expert's Review

VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call volumes with ease. The platform's calendar integration and ability to call leads at the right time zones streamline daily operations significantly. Additionally, the ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 171-180 out of 551

AU

Anonymous User

05/10/21

4.5 out of 5

"VS efficiency"

What do you like best about VanillaSoft? The system is easy to use and has all the functionality needed What do you dislike about VanillaSoft?

MB

Mike Berens

02/21/21

5 out of 5

Great outbound calling software

Great outbound calling software. Makes our outbound reps very efficient in their prospecting.

JB

Jerrica B

01/04/21

5 out of 5

"Great System"

What do you like best about VanillaSoft? What i like best about Vanilla Soft is that it is so easy. it is to navigate the system by the categories, resulting codes, reviewing data, and etc. I like how you are able to see all your work for the day. The upsides to vanilla soft is that everything is traceable as you can see what was done and worked before you, you can keep track afterwards, its easy to look someone up as you have many ways to try and locate things if and when needed.

AU

Anonymous User

01/04/21

1.5 out of 5

"Good tool"

What do you like best about VanillaSoft? VanillaSoft makes it very convenient to prioritize and record interactions with prospects and customers. I enjoy how easy it is to use and find doing my work quick and easy.

AU

Anonymous User

12/30/20

5 out of 5

"It has been very easy and fun to use."

What do you like best about VanillaSoft? I like best the amount of info you get to see. What do you dislike about VanillaSoft?

TH

Tiffany H

12/24/20

5 out of 5

"VanillaSoft is the best!"

What do you like best about VanillaSoft? I enjoy the visual set up of VanillaSoft, I appreciate being able to increase and decrease the font size! It is also not to complicated to learn and get used to using daily! It has become a part of my every day work life and it makes things easy for working remotely! I like that I was able to become familiar with VanillaSoft quickly, it did not take months to get use to using. It makes making over 200+ calls a day more organized and it allows us to ...

Read more

DJ

Diamond J

12/22/20

5 out of 5

"I Love VanillaSoft"

What do you like best about VanillaSoft? everything needed is in plain sight, very easy to navigate. What do you dislike about VanillaSoft?

AU

Anonymous User

12/21/20

5 out of 5

"USHA"

What do you like best about VanillaSoft? The lead integration with other programs like iSales. What do you dislike about VanillaSoft?

AU

Anonymous User

12/21/20

5 out of 5

"Great tool!!"

What do you like best about VanillaSoft? Showed multiple number so if the number was wrong or not the best number for them there was other numbers available. What do you dislike about VanillaSoft?

AU

Anonymous User

12/21/20

4 out of 5

"VS review"

What do you like best about VanillaSoft? The easibility of use and the easy edit features What do you dislike about VanillaSoft?