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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

Expert's Review

VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call volumes with ease. The platform's calendar integration and ability to call leads at the right time zones streamline daily operations significantly. Additionally, the ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 101-110 out of 551

VW

Veroncia W

02/17/22

4 out of 5

"lots available but could use some more"

What do you like best about VanillaSoft? everything is pretty much customizable. I use it in my daily position as a national sales representative. I call out using the vs connect and all my leads are generated from the VS page

AU

Anonymous User

02/17/22

4 out of 5

"All in one place!"

What do you like best about VanillaSoft? Vanillasoft is a great way to keep all of my contacts organized. They allow me to set appointments for calls and remind me when I need to follow up. I've never used another CRM, so I can't compare, but it's definitely user friendly.

VW

Veroncia W

02/17/22

4 out of 5

"lots available but could use some more"

What do you like best about VanillaSoft? everything is pretty much customizable. I use it in my daily position as a national sales representative. I call out using the vs connect and all my leads are generated from the VS page

AU

Anonymous User

02/16/22

4.5 out of 5

"Vanillasoft for the Professional"

What do you like best about VanillaSoft? The customer service is the best i've come across. Any time there's been a problem they've been helpful and knowledgeable.

JL

Jazmine L

02/15/22

5 out of 5

"VanillaSoft has been extremely well to me."

What do you like best about VanillaSoft? The progressive dialer helps me out a lot. It keeps me focused and makes it difficult to go astray from my duties. Thank you for allowing me the choice to turn on and off depending on what task needs my primary focus.

JL

Jazmine L

02/15/22

5 out of 5

"VanillaSoft has been extremely well to me."

What do you like best about VanillaSoft? The progressive dialer helps me out a lot. It keeps me focused and makes it difficult to go astray from my duties. Thank you for allowing me the choice to turn on and off depending on what task needs my primary focus.

JS

Joseph S

02/15/22

4.5 out of 5

"I've been working with Vanilla Soft for 6 months now and find it a user friendly tool."

What do you like best about VanillaSoft? My favorite feature is the multi-windows at the same time. They make it easy to move information around. I use GHL crm. I am not familiar with any of the competitors.

AU

Anonymous User

02/14/22

5 out of 5

"Director of Annual Giving"

What do you like best about VanillaSoft? The ease of using Vanilla Soft and the customer service. What do you dislike about VanillaSoft?

MJ

Madison J

02/14/22

5 out of 5

"Easy and efficient!"

What do you like best about VanillaSoft? The easy organizing and flow of my work. What do you dislike about VanillaSoft?

AL

ADAM L

02/14/22

5 out of 5

"HAD THEM FOR YEARS!"

What do you like best about VanillaSoft? THE APPOINTMENT SETTING AND CUSTOMER SERVICE CRM SIDES ARE THE BEST AND VOICE DROPS TEXTING IS VERY HELPFULL AND ZAPIER CONNECT IS AMAZING