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9.4

Spot Score

Vagaro

Vagaro Reviews in April 2025: User Ratings, Pros & Cons

Streamlining beauty from bookings to business.

4.3

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Vagaro Reviews & Ratings

4.3

Very Good

Based on 2563 ratings & 59 reviews

Rating Distribution

Excellent

(32)

Very Good

(21)

Good

(3)

Poor

(0)

Terible

(3)

Expert's Review generated by AI

Vagaro has garnered a mix of positive and constructive feedback from users in the past year. The platform's main strength lies in its user-friendly approach, making it easy for businesses to manage appointments and client databases efficiently. The ability to customize settings and integrate various functions tailored to specific business needs is applauded. ...Read more

Vagaro pros and cons

  • Streamlines online booking process, making it easy and convenient for both clients and service providers.

  • Comprehensive functionalities such as managing schedules, processing payments, and generating reports in one platform.

  • User-friendly interface with intuitive controls and efficient appointment tracking.

  • Integrates various business functions like inventory management and marketing tools for efficiency and cost-effectiveness.

  • Lag time in updating information and occasional glitches in the web portal for clients may affect user experience.

  • Limited customization options for reports and certain features, such as the rewards program, may not meet all users' needs.

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Showing 51-59 out of 59

KP

Katie P

01/09/18

5 out of 5

Clean, simple scheduling for your salon!

What do you like best? Ease of scheduling a client, and the tag that you can assign that client (like if they’re new, returning, referral, etc). What do you dislike? Nothing; it’s the best salon software I’ve used. I have used five other companies, and all of them I had something to gripe about; I’m shocked I don’t have anything negative to say about Vagaro — it’s been a great switch! Recommendations to others considering the product: Do it — you will not regret it! It ...

Read more

CS

carolina s

01/02/18

3 out of 5

its a ok program with some bugs

What do you like best? I only use it for appointment scheduling and marketing email . I don't use it as Payment processing. I like that it sends txt and email reminder to client of their appointments What do you dislike? it often goes down during business hours and there is no back up Recommendations to others considering the product: its ok not the best What problems are you solving with the product? What benefits have you realized? scheduling client, sending ...

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01/02/18

3 out of 5

its a ok program with some bugs

What do you like best? I only use it for appointment scheduling and marketing email . I don't use it as Payment processing. I like that it sends txt and email reminder to client of their appointments What do you dislike? it often goes down during business hours and there is no back up Recommendations to others considering the product: its ok not the best What problems are you solving with the product? What benefits have you realized? scheduling client, sending promotion emails

12/27/17

4 out of 5

Gets the job done for a reasonable price

What do you like best? I like that Vagaro is easy to use on desk top, mobile and tablet. I bounce between all three throughout the day with seamless transition. The fact that it's web based is huge since I can check in from home or while I'm on the go. Automated reminders and confirmations also make my life so much easier! What do you dislike? The checkout process can be a bit cumbersome, In a fast-paced environment with check outs in close succession, I could see this being a problem. ...

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SL

Samantha L

12/27/17

4 out of 5

Gets the job done for a reasonable price

What do you like best? I like that Vagaro is easy to use on desk top, mobile and tablet. I bounce between all three throughout the day with seamless transition. The fact that it's web based is huge since I can check in from home or while I'm on the go. Automated reminders and confirmations also make my life so much easier! What do you dislike? The checkout process can be a bit cumbersome, In a fast-paced environment with check outs in close succession, I could see this being a ...

Read more

12/12/17

5 out of 5

Reliable & Affordable

What do you like best? Easy to customize services and schedule. What do you dislike? There’s really nothing that I dislike. It’s reliable, customizable. Recommendations to others considering the product: Very reliable software with little down time. What problems are you solving with the product? What benefits have you realized? Having an online scheduler allows me to be able to spend more time with clients instead of on the phone, playing phone tag, trying to get clients ...

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CS

Cariann S

12/12/17

5 out of 5

Reliable & Affordable

What do you like best? Easy to customize services and schedule. What do you dislike? There’s really nothing that I dislike. It’s reliable, customizable. Recommendations to others considering the product: Very reliable software with little down time. What problems are you solving with the product? What benefits have you realized? Having an online scheduler allows me to be able to spend more time with clients instead of on the phone, playing phone tag, trying to get ...

Read more

UI

User in Alternative Medicine

09/28/17

3.5 out of 5

If only they would add soap notes...and other things....

What do you like best? I love the ability to customize my service options and have the ability to host an online store. What do you dislike? I wish Vagaro had a better time clock, scheduling for non-service providers, SOAP notes, and a better online storefront. Recommendations to others considering the product: If you want a more comprehensive system, look into something like MindBody. I haven't made the switch because it's a ton of work and I keep holding out hope that ...

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09/28/17

3.5 out of 5

If only they would add soap notes...and other things....

What do you like best? I love the ability to customize my service options and have the ability to host an online store. What do you dislike? I wish Vagaro had a better time clock, scheduling for non-service providers, SOAP notes, and a better online storefront. Recommendations to others considering the product: If you want a more comprehensive system, look into something like MindBody. I haven't made the switch because it's a ton of work and I keep holding out hope that they will ...

Read more