Vagaro Reviews in January 2025: User Ratings, Pros & Cons

They do not care about their clients.

PROS & CONS What are the best aspects of this product? Product is easy to use but make sure it works exactly how you want. What aspects are problematic or could work better? customer service is awful What features/services would you like to see in future versions of this product? Standard reporting such as rebooking rate are not possible with this system. Vagaro has reports that say rebooking, but it does not actually measure the correct metrics. Are you a current user of this ...

CAUTION! Pls read my review.

PROS & CONS What are the best aspects of this product? Vagaros overall concept is good. I joined this company as it had certain features that looked really useful. What aspects are problematic or could work better? CAUTION, this company has poor ethics. It is almost impossible to get certain reports especially when you decide you want to leave. They WILL NOT export your customer notes into an excel file you have to manually enter each clients individual profile to access this ...

allows me to integrate new functions to my business

What do you like best? I AM FASCINATED Everything, absolutely everything about this application seems extremely useful, practical and efficient, especially because it allows me to integrate new functions to my business, especially take it to the digital world and "migrate" to electronic commerce, in addition to the fact that it has a large number of functions but being customizable and 100% adaptable to your business is a great plus, for example I am not interested in having control of ...

Software is ok. They messed up our migration from Square. We've had several customers affected.

What do you like best? It's nice that the forms are embedded in the software and we don't have to integrate separately. Although more storage would be nice (even you pay extra it's not enough). What do you dislike? The migration team did a horrendous job. We are constantly having to fix appointments that they didn't migrate over and it has cost us to the tune of over $1500-2000 so far. Would not recommend them doing at all. They are incompetent. Recommendations to others ...

Easy to use and generally nice scheduling tool

PROS & CONS What are the best aspects of this product? I had fun using the various colors available on this platform. The colors do not just make your list beautiful but also make it easier to view and find appointments. Also, I love the ability to jump to particular dates and block out days when service is unavailable. Lastly, I like the ability to see who is in for the day. Pretty useful when you need the information quickly. What aspects are problematic or could work better? The ...

Excellent software

PROS & CONS What are the best aspects of this product? One of the common concerns we have when getting new software is the learning curve. We wanted to have a tool that we can use right away. And Vagaro is just exactly what we need. It’s very easy to learn and use. What aspects are problematic or could work better? I am not a fan of the web portal that customers use to choose their own schedules. What specific problems in your company were solved by this product? It fixes ...

Easy and accessible appointments for the salon

PROS & CONS What are the best aspects of this product? We are able to keep a client database and access it with ease whenever needed. Also, making a double-booked appointments with this software is pretty easy. What aspects are problematic or could work better? It's a bit costly for us but since it made our life easier, I believe it's actually a great investment. It is worth every penny we spend. What specific problems in your company were solved by this product? The ability to ...

I've fallen in love with this scheduling solution!

PROS & CONS What are the best aspects of this product? It makes booking appointments a breeze. Also, with this app, we are able to keep track of our clients as well as their previous appointments with so much ease. The client database that can be accessed at any time of the day easily has been a valuable thing for our business. What aspects are problematic or could work better? I am using Vagaro as a service provider and I am quite annoyed when the app just suddenly switches me to a ...

Vagaro pro

What do you like best? Vagaro is a very easy to use system. They have a convenient app which allows clients to book online without making a single phone call. It is easy to navigate and time efficient. What do you dislike? Booking multiple services can sometimes be an issue. There are definitely bugs which need to be fixed in how long it takes to load pages and crashing. Recommendations to others considering the product: Great for booking clients in a busy location What ...

A happy and satisfied Vagaro user for many years

PROS & CONS What are the best aspects of this product? It can help you do a lot of things like managing clients' appointments, processing credit cards, offering reward points, and even email marketing. So you don't have to get a separate system for each process. Having a single system to do all of the aforementioned tasks is just incredible. It saves business resources and lets you become more efficient. I absolutely love it. What aspects are problematic or could work better? You ...