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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 141-150 out of 1263

T

TechyTester

11/16/22

5 out of 5

Great side income

I have made $2000 USD over 170+ tests since I started in 2019. It is a great source of side income. I have gained experience in many areas. I also have provided direct input on products and services I use in everyday life. There's really no reason why you couldn't have an account with UT and make a few bucks here and there. The only downside is that there is no real "team" or colleagues to reach out to. You are kinda on your own for the most part.

AP

andrea pereira

11/16/22

5 out of 5

All of my experiences with UserTesting…

All of my experiences with UserTesting have been positive, super happy with the platform.

AI

Amy Ives

11/14/22

5 out of 5

Great Experience

I love the amount of tests that come through. If I could wave a magic wand to change anything, it would be faster payments to the tester

SC

Steve C

11/13/22

5 out of 5

I've been with UserTesting as a tester…

I've been with UserTesting as a tester for around 5 to 6 years. I've enjoyed my time with the company. They're honest and friendly, very responsive and very helpful should an issue arise. Plenty of testing opportunities with prompt payouts for successful tests. I'm grateful and fortunate to be a tester for UserTesting.

S

Steven

11/13/22

5 out of 5

I LOVE doing UserTesting

I LOVE doing UserTesting. The pay is great and the tests don't take that long. But, the platform has been super reliable for me and I've made a real second income out of it. Definitely the best user testing platform out there today.

MA

Miss Andi

11/12/22

5 out of 5

I absolutely love User Testing

I absolutely love User Testing. I have enjoyed doing surveys to help companies better themselves. It's fun, interested, plus you get paid! And you can totally trust User Testing. They always pay you, and are very fair!

AM

Amber Myers

11/09/22

5 out of 5

I love website testing through…User Testing!

I love website testing through UserTesting. It's always fun and interesting. It also helps me learn more of the technology that's used today.

S

Sara

11/09/22

5 out of 5

Great experience

UserTesting actually does what it promises to do. I’m a grad student with not enough time to have a part time job and it has been a great side hustle for me. Also, I genuinely enjoy giving feedback about different things so I have fun every time I test a website.

VV

Vinny Victor

11/06/22

5 out of 5

5 stars

5 star. Best platform to earn an extra income. Best support services also. I have bee working with this team for past one and half years and i am really satisfied with this platform

JP

Joseph Portillo

11/05/22

4 out of 5

Easy and fast income

Great way to earn some extra income! Customer service is always friendly. I wish we could go back through and update our profiles. I would like if they included a referral program, I would love to get friends doing this as well.