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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 131-140 out of 1263

D

DLP

12/02/22

5 out of 5

All of the surveys that I have done…

All of the surveys that I have done have been easy to do. They are also fun. The main thing that is best is how clear the instructions are and that the sites you look at can be seen clearly

JG

Juan Gatusso

12/01/22

4 out of 5

It's a good website

It's a good website, the small problem that I think is that for people outside the USA you don't get as many tests

R

Rumana

11/30/22

5 out of 5

User Review!

I have been using the app for over a year now and have made more than 1000$! I think it's a great website to make some extra cash and it's an amazing side hustle. I think my favorite part about this website is that it has an incredibly smoot customer service experience and have resolved all of my queries at the earliest.

BA

Bilal Asadi

11/28/22

5 out of 5

waw very nice app

Date of experience: November 29, 2022

JS

Jon Snell

11/24/22

5 out of 5

Best User Testing Platform

Best user testing platform I have used and there a quite a few out there. They pay well for the studies and they are always interesting. I get regular tests as I've been on here over a couple of years now. Would definitely recommend.

PM

Pat Martell

11/22/22

5 out of 5

UserTesting is Amazing!!

I've been using UserTesting for many years and it is an amazing platform! It's sophisticated and easy to use. It connects me with companies where I give genuine feedback on websites, prototypes, and videos to help improve their services or message. And, I earn extra cash that really adds up!

RW

Richard Washbourne

11/20/22

5 out of 5

Professional, rewarding, fun.

I am delighted with my experience with this company. They pay consistently, reliably and quickly. If I put in the work, I get rewarded with good financials and positive feedback. I feel that they "have my back" too. They wrote to me once saying that I had a negative feedback response, but they reviewed it and said that I answered all questions and kept talking, so they removed the negative score. They have also paid me a portion of the earnings when a company cancelled an interview. I look ...

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GM

Ginger Moore

11/19/22

5 out of 5

I have been working with UserTesting…

I have been working with UserTesting for a few yrs now. It's a great source for extra pocket change. What is UserTesting you ask, well let me to tell you! UserTesting is a site that you do small tests for companies that have a website or protocol and you, yourself will talk about what you think how it looks or what could be wrong with their website/protocol. There may be like 10-30 questions to answer. But, guess what you make $10 for your time! Yes, you read that right! You may also ...

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JB

jim buettner

11/17/22

5 out of 5

Working with User Testing has been a great experience

Working with User Testing has been a great, positive experience. I would highly recomend them.

D

Djun

11/17/22

5 out of 5

Trustworthy, clear, good support staff when needed

I have generally had very positive UserTesting experiences. The interface is simple, payment is straightforward. Anytime I’ve had any issues they have been promptly addressed by the staff.